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Job Function:
MedTech SalesJob Sub Function:
Clinical Sales Hospital/Hospital Systems (Commission)Job Category:
ProfessionalAll Job Posting Locations:
Chuo-ku Tokyo JapanJob Description:
Position Overview:
The Regional Program Manager (RPM) will play a critical role in supporting the development and expansion of heart recovery programs within designated regions. Working closely with the Physician Program Director (PPD) the RPM will serve as the primary point of contact for spoke hospitals and regional sites implementing account plans establishing protocols and ensuring seamless communication and coordination across health systems. The RPM will focus on patient flow program visibility and cross-functional stakeholder alignment to facilitate optimal patient outcomes and program growth. Additionally this role will have responsibility for education in the broader hospital community including disease state awareness in heart failure clinics emergency medicine departments and cardiovascular practices.
Key Responsibilities
Account Support & Point of Contact:
Act as the primary call point for spoke hospitals aligned with PPD hubs and regional single sites fostering strong relationships and ensuring consistent communication.
Implement Spoke Account Plans:
Execute regional account strategies focusing on patient escalation movement within the health system and establishing protocols for heart team transport and patient flow. Develop regional pathways for patients with CAD and/or Heart Failure for advanced therapy evaluation to include Impella protected procedures
Protocol & Workflow Best Practices:
Align spoke heart team and transport protocols ensuring alignment with hub protocols and internal standards. Share best practices of patient care pathways that identify high-risk patients and flag the need for Ischemic Evaluation
Visibility & Communication:
Maintain clear communication channels to provide visibility into hub protocols and regional activities ensuring all stakeholders are informed and aligned.
Account Planning & Execution:
Develop and execute regional and where applicable single-site account plans to support program growth and sustainability.
Cross-Functional Alignment:
Collaborate with internal teams and hospital stakeholders to ensure alignment on goals protocols and program activities.
Disease State Awareness Education
Education on disease states for patient identification in the outpatient and inpatient settings. Provide clinical expertise and educate physicians APPs educators nursing staff and other health care providers on the indications and selection of patients that are candidates for Impella
Experience & Qualifications:
Education:
BA/BS required; advanced degree (e.g. MBA MSN or related field) preferred.
Experience:
3 or more successful years of sales experience within Abiomed OR >5 years of related industry experience in healthcare hospital operations or clinical program management with proven success
Prior experience supporting or managing cardiac or vascular programs is highly desirable.
Prior experience working collaboratively with hospital administrators
Proven success in implementing protocols workflows or account plans within a hospital or health system setting.
Experience working with multidisciplinary teams and hospital stakeholders including clinical staff and administrators.
Skills & Competencies:
Strong understanding of hospital operations patient flow and health system dynamics.
Outstanding interpersonal skills experienced developing relationships at all organizational levels to influencebusiness objectives.
Ability to balance strategic thinking with intricate planning and strong tactical execution.
Demonstratesresponsiveness and a sense of urgencywith ability to prioritize work and manage multiple priorities
Demonstrated ability to project manage effectively and drive initiatives to completion
Excellent written and oral communication skills including strong presentation skills.
Mastery of cardiac anatomy and clinical data.
Proficient in computer skills with strong expertise in Microsoft Excel Word and PowerPoint for data analysis documentation and presentations.
Excellent communication and relationship-building skills with the ability to influence and collaborate across diverse stakeholders.
Required Skills:
Preferred Skills:
Advertising Business Development Customer Training Hospital Operations Innovation Market Savvy Medicines and Device Development and Regulation Negotiation Pricing Strategies Process Improvements Relationship Building Representing Sales Sales Training Strategic Sales Planning Sustainable Procurement Technical Credibility Vendor SelectionRequired Experience:
Manager
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