Job Title:Manager Fraud Reports To:Director FraudRisk Management Positions Supervised:Sr. Fraud Specialist and Fraud Specialist FLSA Status:Exempt Job Summary: The Fraud Manageris responsible foroverseeing the enterprise-wide fraud management program ensuringtimelydeployment of rules and strategies to mitigate loss. This role involves analyzing industry trendsmaintainingfraud metrics and collaborating across business lines to promote risk management initiatives. Job Responsibilities - Develop and direct implementation of an enterprise-wide fraud management program.
- Create andmaintainbenchmarks metrics dashboards and reporting related to fraud and fraud prevention.
- Supervise coach and lead the day-to-day activities ofthe fraud team.
- Collaborate with business lines and project management to integrate new channels and products into the fraud management program.
- Serve as subject matter expert for fraud rules regulatoryexpectationsand best practices.
- Regularly assess industry fraud trends emerging threats and technology opportunitiesimpactingthe fraud management program.
- Assistwith special investigations or projects as needed.
- Support external and internal audit examinations regulatory exams and risk assessments.
- Ensure compliance with applicable laws and regulations including the Bank Secrecy Act Patriot Act and Office of Foreign Assets Control.
- Promote positive relationships with internal and external members prioritizing exceptional service delivery.
Required Qualifications An equivalent combination of education training and experience will be considered. - High school diploma or equivalent
- Five (5) years of relevant experience
- Two(2) years of leadership or supervisory experience
Preferred Qualifications - Bachelors degree in related field
- Seven (7) years of relevant experience in a related field
- Five (5) years of leadership experience
Knowledge Skills and Abilities (KSAs) A representation of the knowledge skills and abilities necessary to perform this job competently. - Strong analytical skills to assess fraud trends and rule effectiveness.
- Ability to develop andmaintainreporting tools and dashboards.
- Excellent leadership and coaching skills.
- High levelof trust credibility and diplomacy for sensitive communications.
- Ability to collaborate across business lines and influence risk management initiatives.
Work Environment Environmental or atmospheric conditions commonly associated with the performance of this jobs functions. - Flexible remote or hybrid (combination of remote & onsite) work environment; requires regular use of online tools systems and collaboration platforms
- General office setting when working onsite
- Occasional travel to branch locations vendor sites or other business-related locations
- Attendance at offsite meetings events or conferences as needed
Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. - Ability to work at a computer in a stationary position for up to 8 hours per day
- Ability to occasionally carry light materials (e.g. laptop presentation materials)
- Ability to travel for business by car or air and stay in public accommodations as needed
TogetherCreditUnion is an Equal Opportunity employer. The Credit Union complies with appropriate federal state and local laws and provides equal employment opportunities without regard to race color religion gender age sexual orientation gender identity or expression national origin military orveteran status disability (including pregnancy) genetic information or any other protected status to all qualified applicants and employees. TogetherCreditUnion is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.
| Required Experience:
Manager
Job Title:Manager FraudReports To:Director FraudRisk ManagementPositions Supervised:Sr. Fraud Specialist and Fraud SpecialistFLSA Status:ExemptJob Summary:The Fraud Manageris responsible foroverseeing the enterprise-wide fraud management program ensuringtimelydeployment of rules and strategies to mi...
Job Title:Manager Fraud Reports To:Director FraudRisk Management Positions Supervised:Sr. Fraud Specialist and Fraud Specialist FLSA Status:Exempt Job Summary: The Fraud Manageris responsible foroverseeing the enterprise-wide fraud management program ensuringtimelydeployment of rules and strategies to mitigate loss. This role involves analyzing industry trendsmaintainingfraud metrics and collaborating across business lines to promote risk management initiatives. Job Responsibilities - Develop and direct implementation of an enterprise-wide fraud management program.
- Create andmaintainbenchmarks metrics dashboards and reporting related to fraud and fraud prevention.
- Supervise coach and lead the day-to-day activities ofthe fraud team.
- Collaborate with business lines and project management to integrate new channels and products into the fraud management program.
- Serve as subject matter expert for fraud rules regulatoryexpectationsand best practices.
- Regularly assess industry fraud trends emerging threats and technology opportunitiesimpactingthe fraud management program.
- Assistwith special investigations or projects as needed.
- Support external and internal audit examinations regulatory exams and risk assessments.
- Ensure compliance with applicable laws and regulations including the Bank Secrecy Act Patriot Act and Office of Foreign Assets Control.
- Promote positive relationships with internal and external members prioritizing exceptional service delivery.
Required Qualifications An equivalent combination of education training and experience will be considered. - High school diploma or equivalent
- Five (5) years of relevant experience
- Two(2) years of leadership or supervisory experience
Preferred Qualifications - Bachelors degree in related field
- Seven (7) years of relevant experience in a related field
- Five (5) years of leadership experience
Knowledge Skills and Abilities (KSAs) A representation of the knowledge skills and abilities necessary to perform this job competently. - Strong analytical skills to assess fraud trends and rule effectiveness.
- Ability to develop andmaintainreporting tools and dashboards.
- Excellent leadership and coaching skills.
- High levelof trust credibility and diplomacy for sensitive communications.
- Ability to collaborate across business lines and influence risk management initiatives.
Work Environment Environmental or atmospheric conditions commonly associated with the performance of this jobs functions. - Flexible remote or hybrid (combination of remote & onsite) work environment; requires regular use of online tools systems and collaboration platforms
- General office setting when working onsite
- Occasional travel to branch locations vendor sites or other business-related locations
- Attendance at offsite meetings events or conferences as needed
Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. - Ability to work at a computer in a stationary position for up to 8 hours per day
- Ability to occasionally carry light materials (e.g. laptop presentation materials)
- Ability to travel for business by car or air and stay in public accommodations as needed
TogetherCreditUnion is an Equal Opportunity employer. The Credit Union complies with appropriate federal state and local laws and provides equal employment opportunities without regard to race color religion gender age sexual orientation gender identity or expression national origin military orveteran status disability (including pregnancy) genetic information or any other protected status to all qualified applicants and employees. TogetherCreditUnion is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.
| Required Experience:
Manager
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