ING Australias Business Banking team is looking to hire a Lending Support Officer within our Commercial Property Finance (CPF) team based in our Sydney office.
As a Lending Support Officer youll play a key role in supporting the smooth execution of commercial property lending by ensuring accurate processing operational compliance and efficient deal administration across the full lending lifecycle. Youll partner closely with Deal Originators Credit Risk KYC and other internal stakeholders to progress deals from initial approval through to settlement and ongoing portfolio management.
Were looking for a detailoriented banking professional who enjoys working in a fastpaced environment thrives on structure and accuracy and is passionate about delivering seamless customer and internal stakeholder experiences. If youre someone who can juggle multiple priorities solve problems quickly and take ownership of operational excellence this could be the role for you
Ready to make an impact
What youll do
- Prepare and process commercial property credit approval packs and upload accurate loan information into ING systems.
- To assist Deal Originator Team in obtaining credit approvals (including annual reviews) from ING Risk Management.
- Support presettlement activities by entering loan covenants loading securities and insurance details and notifying internal teams of approved transactions.
- Prepare and lodge KYC approval packs creating cases in ING systems and liaising with KYC/CDD teams to resolve information gaps and progress approvals.
- Manage endtoend deal administration including processing interest rate resets fee payments drawdowns consents and loan discharges.
- Maintain portfolio data by monitoring registers updating system records and supporting periodic KYC reviews for existing clients.
- Collaborate with internal and external stakeholders to resolve loan queries and ensure accurate compliant deal execution.
- Complete adhoc account management tasks maintain file accuracy and uphold INGs policies processes and mandatory training requirements.
What were looking for
- Tertiary qualification in business finance commerce or a related discipline.
- Minimum 2 years experience in banking or financial services ideally within lending operations settlements or business banking support.
- Strong understanding of regulatory requirements and familiarity with KYC/CDD processes.
- Proficiency with MS Office (Word Excel Outlook) and ability to learn banking systems (FNS / BANCS or similar).
- Excellent attention to detail with a commitment to accuracy and data integrity.
- Strong communication and stakeholder engagement skills both written and verbal.
- Ability to manage multiple priorities work to SLAs and maintain composure in fastpaced environments.
- A proactive reliable team player who embraces change and demonstrates high integrity customer focus and problemsolving capability.
Whats in it for you
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT Day to volunteer on approved sustainability activity
About Us
At ING we want to make life simpler and more worthwhile for everyone who banks with us for the people who work with us and the community at large too.
When you come to work at ING youre joining a team where individuality isnt just accepted its encouraged. Weve built a culture thats fun friendly and supportive its the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently take ownership of their work and make great things happen. Were here to help you get ahead. And with our global network theres plenty of scope to take your career in new directions perhaps even ones youve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place youd feel at home Wed love to hear from you.
(One last thing ING operates a direct talent sourcing model. So no agency introductions please.)
Need more
Contact Mark Montgomery on
Applications close Wednesday 4th March 2026
Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager
ING is Australias most recommended bank according to RFi XPRT Survey February 2021 - July 2021 (n 31903) when compared to customers of 20 other banks operating in Australia.
#LI-DNI
Required Experience:
Unclear Seniority
ING Australias Business Banking team is looking to hire a Lending Support Officer within our Commercial Property Finance (CPF) team based in our Sydney office.As a Lending Support Officer youll play a key role in supporting the smooth execution of commercial property lending by ensuring accurate pro...
ING Australias Business Banking team is looking to hire a Lending Support Officer within our Commercial Property Finance (CPF) team based in our Sydney office.
As a Lending Support Officer youll play a key role in supporting the smooth execution of commercial property lending by ensuring accurate processing operational compliance and efficient deal administration across the full lending lifecycle. Youll partner closely with Deal Originators Credit Risk KYC and other internal stakeholders to progress deals from initial approval through to settlement and ongoing portfolio management.
Were looking for a detailoriented banking professional who enjoys working in a fastpaced environment thrives on structure and accuracy and is passionate about delivering seamless customer and internal stakeholder experiences. If youre someone who can juggle multiple priorities solve problems quickly and take ownership of operational excellence this could be the role for you
Ready to make an impact
What youll do
- Prepare and process commercial property credit approval packs and upload accurate loan information into ING systems.
- To assist Deal Originator Team in obtaining credit approvals (including annual reviews) from ING Risk Management.
- Support presettlement activities by entering loan covenants loading securities and insurance details and notifying internal teams of approved transactions.
- Prepare and lodge KYC approval packs creating cases in ING systems and liaising with KYC/CDD teams to resolve information gaps and progress approvals.
- Manage endtoend deal administration including processing interest rate resets fee payments drawdowns consents and loan discharges.
- Maintain portfolio data by monitoring registers updating system records and supporting periodic KYC reviews for existing clients.
- Collaborate with internal and external stakeholders to resolve loan queries and ensure accurate compliant deal execution.
- Complete adhoc account management tasks maintain file accuracy and uphold INGs policies processes and mandatory training requirements.
What were looking for
- Tertiary qualification in business finance commerce or a related discipline.
- Minimum 2 years experience in banking or financial services ideally within lending operations settlements or business banking support.
- Strong understanding of regulatory requirements and familiarity with KYC/CDD processes.
- Proficiency with MS Office (Word Excel Outlook) and ability to learn banking systems (FNS / BANCS or similar).
- Excellent attention to detail with a commitment to accuracy and data integrity.
- Strong communication and stakeholder engagement skills both written and verbal.
- Ability to manage multiple priorities work to SLAs and maintain composure in fastpaced environments.
- A proactive reliable team player who embraces change and demonstrates high integrity customer focus and problemsolving capability.
Whats in it for you
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT Day to volunteer on approved sustainability activity
About Us
At ING we want to make life simpler and more worthwhile for everyone who banks with us for the people who work with us and the community at large too.
When you come to work at ING youre joining a team where individuality isnt just accepted its encouraged. Weve built a culture thats fun friendly and supportive its the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently take ownership of their work and make great things happen. Were here to help you get ahead. And with our global network theres plenty of scope to take your career in new directions perhaps even ones youve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place youd feel at home Wed love to hear from you.
(One last thing ING operates a direct talent sourcing model. So no agency introductions please.)
Need more
Contact Mark Montgomery on
Applications close Wednesday 4th March 2026
Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager
ING is Australias most recommended bank according to RFi XPRT Survey February 2021 - July 2021 (n 31903) when compared to customers of 20 other banks operating in Australia.
#LI-DNI
Required Experience:
Unclear Seniority
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