Front of House Coordinator

As a Front of House Coordinator you will provide a proactive professional welcoming and efficient front of house service to welcome our colleagues and visitors offering the highest levels of service at all times. You will assist the wider Facilities team by carrying out a variety of administrative and management support tasks to ensure that confidential and essential key tasks are completed for both internal management and colleagues.

As a Front of House Coordinator you will: 

• Provide a professional welcome to all visitors clients and staff
• Ensure all day to day operational activities are managed effectively and are in accordance with set policies and procedures
• Take responsibility for monitoring the security of the building to maintain the safety of our building colleagues visitors and contractors. This will include locking and securing the building at the end of the day
• Ensure visitor check-in and security procedures are followed
• Maintain a polished smart and professional Front of House Service at all times
• Assist in the planning and management of the Front of House area providing training and coaching as required
• Product reports and information as required to support the wider facilities team
• Record and Manage first aid incidents
• Provide support to the facilities management team during emergency situations if/when they arise
• Manage our visitor management process and provide reporting when required
• Manage the main switchboard and answer and deliver all calls professionally
• Uphold company values and demonstrate discretion and professionalism at all times

Qualifications :

Essential:

• Extensive Front of House experience with the ability to identify process improvements
• Strong interpersonal and communication skills
• Competent user of MS office suite and experience of working with in house systems
• Excellent organisation skills attention to detail and ability to multi task
• GCSEs or Equivalent 

Desirable:

• First Aid trained with current certificate
• Experience of Facilities Management
• Fire Marshall training

Additional Information :

Together embraces diversity and inclusion and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds perspectives and skills.

If you feel youd benefit from any support or reasonable adjustments during any stage of the recruitment process please dont hesitate to let us know when completing your application. This information will be picked up by our team so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference financial and criminal record checks.

Remote Work :

No

Employment Type :

Full-time