Site Services Supervisor

Work in the heart of Edmontons river valley at one of the Citys premier attractions with a unique and dedicated conservation mission. Be part of the team as we connect 400000 visitors each year to a sustainable natural world where all living things thrive together.

The Edmonton Valley Zoo is seeking a dedicated Team Lead to oversee site operations ensuring the grounds and facilities remain vibrant safe and well maintained year round. Based out of the Edmonton Valley Zoo and reporting directly to the Operations Manager this position sets the direction for annual and long term maintenance planning pertaining to all aspects of attraction and parks facility site services.

What will you do

• Lead the site services team by recruiting coaching and mentoring staff to create a culture of growth and professional excellence
• Develop annual site services unit work plans determining service level requirements managing and deploying the associated labour equipment and financial resources required to implement the work plan
• Ensure vibrant and safe park grounds through varied horticulture displays turf and vegetation management seasonal snow removal and general grounds maintenance
• Coordinate with various internal business areas and community partners to provide site services support in infrastructure maintenance custodial services pest control special event delivery site security animal well-being projects landscaping services and more
• Oversee the procurement and maintenance of vehicles equipment and supplies through effective inventory management
• Support strategic planning in collaboration with the Zoos leadership team and actively participate in high level planning such as master plan(s) capital development projects and implementation plans
• Promote a safe work environment through coordinating the Occupational Health and Safety requirements for the Edmonton Valley Zoo and associated facilities including the required documentation and communication related to hazard assessments inspections incidents safety meetings SOPs and site specific issues
• Support the City of Edmonton environmental management system through pollution prevention regulatory compliance and continual improvement with the Enviso team
• Support continued implementation of industry best practices pertaining to Zoo & JJNC site operations maintenance safety physical facilities etc in adherence to CAZA AZA and WAZA accreditation standards
• Explain and interpret related City of Edmonton agreements bylaws and policies to employees contractors and the public
• Provide minor site maintenance and support to various associated Arts Heritage and Nature Experiences attractions including the John Janzen Nature Centre City Arts Centre Prince of Wales Armouries and John Walter Museum
• Support and attend various meetings as a participant resource organizer/chair and record and distribute meeting results and follow up on assigned action items
• Demonstrate effective and efficient problem solving strategies in a dynamic fast paced environment
• Perform other duties as assigned

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• Bachelors degree in Environmental or Natural Sciences Park Management Natural Resource Management Recreation Administration Horticulture or a related field
• Minimum of three (3) years of progressively responsible experience in site or facility operations and management
• At least two (2) years of specific supervisory experience
• Valid Alberta Class 5 drivers license (or provincial equivalent)
• Emergency First Aid and CPR-C and AED certification

Assets:

• A two (2) year Diploma in a specific area of specialization related to the role
• Experience working within a zoological or similar accredited attraction (CAZA/AZA)
• Knowledge of CUPE 30 collective agreement standards

Skills required for success:

• Strong interpersonal skills with the ability to manage diverse groups of collaborators and internal teams
• Excellent written and verbal communication skills for interacting with staff colleagues and the general public
• Proven ability to adapt to changing priorities and manage unexpected circumstances in a dynamic work environment
• Demonstrated commitment to workplace health and safety and the development of Standard Operating Procedures
• Alignment to our Cultural Commitments and Leadership Competencies ( a culture of equity diversity reconciliation and inclusion
• Alignment with the goals of the City Plan ( and the Environmental Management System Enviso

Conditions of Employment:

• Hire is dependent on Police Information Check with Vulnerable Sector Check satisfactory to the City of Edmonton and there may be a cost associated with this requirement
• Candidates are required to hold a valid Alberta Class 5 drivers license (or provincial equivalent). Obtaining and maintaining a City Drivers permit is a requirement of this position
• Possession and maintenance of current Emergency First Aid and CPR-C and AED certifications
• Applicants may be tested

Work Environment:

• This position involves a mix of office-based administrative tasks and field-based supervision
• Due to the nature of this work this position is not eligible for a hybrid work arrangement
• The role may require the use of personal protective equipment such as safety footwear head protection and respiratory protection when visiting construction zones or animal enclosures
• Occasional shift work or split shifts may be required to support special events and off-peak programming
• Exposure to environmental conditions including extreme temperatures inclement weather dust noise light variation vibrations chemicals and exposure to mechanical and electrical hazards may occur while supporting team members in animal habitats or outdoor areas
• This is a public-facing role and requires engagement and interaction with diverse people from various backgrounds with different needs expectations and emotional states

The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits ( to 1 permanent full-time position

Hours of Work: 40 hours per week occasional weekend evening or holiday work may be required

Salary Range: $41.034 - $47.217 (Hourly); $85678.990 - $98589.100 (Annually)

Recruitment Consultant: LG/RF

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.