Breakfast Floor Manager
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Job Summary
As Breakfast Floor Manager you will embody the art de vivre and refined elegance that define the Sofitel brand. You are the ambassador of our morning experience curating a seamless sophisticated and distinctly French-inspired service that delights both international and local guests. Leading with passion and precision you will orchestrate the breakfast operation to reflect the hotels five-star standards ensuring every guest encounter is warm personalised and memorable. This role requires a strong sense of hospitality theatre operational excellence and the ability to inspire a team to deliver service with flair and finesse.
Responsibilities
- Lead and inspire the breakfast team to deliver impeccable anticipatory service aligned with Sofitel luxury standards.
- Curate a refined and elegant breakfast atmosphere ensuring every detail from mise en place to guest farewell reflects excellence.
- Conduct engaging daily briefings fostering team motivation product knowledge and service precision.
- Personally welcome VIPs regular guests and loyalty members creating bespoke and memorable experiences.
- Oversee guest flow reservations and seating plans to ensure seamless service with effortless sophistication.
- Address guest feedback with grace and professionalism transforming challenges into moments of elevated service recovery.
- Collaborate closely with the culinary brigade to ensure flawless timing presentation and quality of offerings.
- Maintain exceptional standards of cleanliness presentation and compliance with health and safety regulations.
- Support recruitment training and continuous development of ambassadors nurturing talent in line with Sofitel values.
- Manage scheduling payroll controls and departmental costs to achieve financial objectives without compromising luxury.
- Uphold brand standards licensing laws and company policies while championing the Sofitel culture of excellence.
Qualifications :
Minimum 23 years supervisory or management experience within a luxury hotel or high-end restaurant environment.
Previous experience leading a breakfast or high-volume morning service preferred.
Strong knowledge of food and beverage operations including wine and barista service.
Understanding of UK health & safety food hygiene and licensing regulations.
Hospitality qualification or relevant professional training desirable.
Additional Information :
Discover a world of unparalleled perks tailored just for you:
- Competitive Salary service charge and a loyalty bonus of 1300.
- Employee Benefit Card Discounted rates at Accor properties worldwide.
- Free Stays in the UK or Ireland (4 nights/year) Create unforgettable memories with your loved ones.
- Sofitel Experience Enjoy a luxurious night at our hotel complete with a delightful breakfast.
- Complimentary Meals While on Duty.
- Special Rates in F&B Rooms & Spa Treat yourself to luxury at unbeatable prices.
- Be Part of the Largest Hospitality Group in Europe.
- Exceptional Training and Development Opportunities through Apprenticeship Program.
- Global Growth Opportunities.
- Employee Assistance Program with 24/7 GP Access Your well-being is our priority.
- Social Events and Activities.
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities. We also offer a range of wellbeing initiatives including apps with content to help you feel at your best. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Let your passion shine visit
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Culinary Experience
- Restaurant Experience
- Succession Planning
- Customer Service
- Hospitality Experience
- Guest Relations Experience
- Management Experience
- Serving Experience
- Shift Management
- Computer Literacy
- Restaurant Management
- Stocking
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
