Food & Beverage Ambassador

AccorHotel

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profile Job Location:

Jaipur - India

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Knowledge & Ability-

  • To have thorough knowledge of all SOPs and P&Ps for Food and Beverage Service department
  • To have thorough knowledge of local rules and regulations
  • To have advance knowledge Accor Online Platforms
  • To have extensive knowledge of hospitality sector especially upper luxury segment
  • To have thorough knowledge about Raffles brand values LQA Standards and Forbes Standards
  • Good written and verbal communication skills in English
  • Able to develop rapport with colleagues and management staff
  • Ability to work cohesively with co-workers as part of a team
  • Ability to focus attention on guest needs remaining calm and courteous at all times
  • Ability to promote positive relations with guests and patrons
  • Able to exercise good judgement with difficult guests
  • Understanding and ability to work in a multi-cultural environment
  • Operations-
  • Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
  • Deliver F&B services in accordance to departmental standards and procedures
  • Check on table setting cleanliness and side station preparation as per workstation assigned prior to the start of operation.
  • Greet all patrons warmly upon arrival at the door and escort them to the table.
  • Ensure that all food & beverage are served according to service standard.
  • Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
  • Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready such that they arrive at the patrons table at the correct temperature.
  • Try to remember individual patrons names and their preferences to extend a personalized service.
  • Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
  • Thank all patrons for patronizing the outlet upon their departure
  • Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
  • Collect food and beverage supply requisition ensure that the stock collected is as per requisition
  • Report any complaints incidents or other irregularities to management
  • Assist other Food & Beverage outlets with their operations during peak times or when required

Qualifications :

Minimum One Year of experience on the same role.

Hotel Management Degree Holder

 


Additional Information :

  • Oral and written fluency in English

Remote Work :

No


Employment Type :

Full-time

Knowledge & Ability-To have thorough knowledge of all SOPs and P&Ps for Food and Beverage Service departmentTo have thorough knowledge of local rules and regulationsTo have advance knowledge Accor Online PlatformsTo have extensive knowledge of hospitality sector especially upper luxury segmentTo hav...
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About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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