Lead Delivery

Omega Healthcare Management Services

Job Location:

Navi Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title:Team Leader

Service Line:AR

Department:Operations

Location : Mumbai

Job Description:

Monitor identify and resolve performance/behaviour/attendance issues using prescribed performance management techniques.
Monitor and act on personnel and disciplinary issues.
Provide subject matter expertise to Quality Control Analysts in the team.
Ensure training needs of subordinates are met.
Adjust to the needs of meeting service level agreements under supervision of Operations Manager.
Successfully complete all client related training and keep record of the same.
Hold team meetings on a regular basis with direct reports.
Communicate all process and client updates to direct reports within specific timelines and keep record for such updates.
Act as single point contact for the assigned team members forall their job-related needs and create a harmonious work environment.
Responsible for day-to-day functional supervision of work group including work assignment and attendance monitoring; providing input into selecting training developing and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable compliance requirements.

Job Specification:

Minimum of 6 Years of Professional and Relevant Experience in AR (Revenue Cycle Management).
Must have experience in Client and Stakeholder Management Team Management.
Any bachelors degree or masters degree.

Shift Details:Night Shift

Work Mode:WFO

Job Title:Team LeaderService Line:ARDepartment:OperationsLocation : MumbaiJob Description:Monitor identify and resolve performance/behaviour/attendance issues using prescribed performance management techniques.Monitor and act on personnel and disciplinary issues.Provide subject matter expertise to Q...