Technical Account Manager

Job Description:

Integral Ad Science (IAS) is a global technology and data company that builds verification optimization and analytics solutions for the advertising industry. Were looking for aTechnical Account Manager(Senior Associate)to join our Technical Customer Operations team. If you are excited to work closely with some of the biggest companies in the world and in a high profile position such as that of a Technical Account Manager where you are the main technical go-to person then the TAM role at IAS is the place for you!

About the role:

Acting as the main technical point of contact you will address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms) or escalate appropriately when necessary. On a daily basis you should be able to quickly troubleshoot any technical issues pinpoint the problem and provide a solution and escalate to tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed!

Internally you will also be relied upon heavily by all departments to provide in-depth updates and insights on the clients from a technology perspective working closely with all departments such as Product Engineering Product Marketing Legal Pricing Technical Support etc. You will also provide High Touch consultative technical services and solutions to our most premium clients.

About you:

• Ideally 2-4 years experience working in a technical account/relationship management/client-facing role

• If you have prior experience working for a Media Agency Platform AdTech Publisher or similar we would love to hear from you

• Proficiency in JS SQL HTML and data analysis preferred

• Previous experience with web traffic analysis tools and ad serving tags

• Previous experience or knowledge working with APIs and SDKs

• Critical thinking and the ability to think outside of the box

• Exposure or experience working with 3rd party advertising technology companies

• Some Experience / Knowledge of working with publishers and publisher ad servers

• Basic knowledge of the ad tech ecosystem its players and how it all works

• Strong communication skills; written verbal and listening skills

• Self-starter with the ability to effectively manage time and multiple competing priorities

What puts you over the top:

• History of collaborating effectively within cross-functional teams

• Programmatic experience

• Video and Mobile experience

• Knowledge of databases ad servers rich media ads and trafficking

About Integral Ad Science:

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industrys most actionable data to drive superior results for the worlds largest advertisers publishers and media platforms. IASs software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information visit .

Equal Opportunity Employer:

IAS is an equal opportunity employer committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race color nationality gender gender identity or expression sexual orientation religion disability or age. We strongly encourage women people of color members of the LGBTQIA community people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS including the following categories of PI: identifiers personal records commercial information professional or employment or engagement information non-public education records and inferences drawn from your PI. We collect your PI for our purposes including performing services and operations related to your potential employment or engagement. For additional details or if you have questions contact us at

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner please send an email introducing your company to We will get back to you if theres interest in a partnership.