Customer Service Representative with French
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Job Location:
Cluj-Napoca - Romania
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
Upon reception of Customers orders identify the relevant products( basic technical skills required) clarify the prices from the system and the Customer Database and book the orders in the ERP system;
Check the lead-times provided by the Plants potentially get a shorter lead-time from the Plants if lead time is identified as too long confirm the lead time on the order;
Follow-up of customer orders from order entry until delivery and invoicing of the goods including organization of transports worldwide;
Support the Sales Office for all questions and direct them to appropriate contacts in other departments if needed;
Daily contact with customers by phone and email .
Organize and implement scanning of all orders and relevant documentation;
Contacts with production units and marketing quality application engineering and logistics departments;
Allocate to relevant Sales Offices all requests coming on the Companys eCommerce internet site;
Various administration tasks related to customer files.
Requirements:
Similar experience in international sales or Customer Service logistics and/or transportation department;
Fluent in French (B2 or C1 level)
Good mastering of Ms Office tools (Outlook Word Excel Power Point).
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Since 1998 weve been active in the Human Resources consulting market providing regional coverage across four key areas of expertise: recruitment and selection personnel leasing assessment centers and consultancy. As leaders in Transylvania weve expanded our reach to embrace a culture ... View more
