Executive Housekeeper

Hermanus - South Africa

Monthly Salary: ZAR 25000 - 28000

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Executive Housekeeper Luxury Boutique Hotel Hermanus

Salary: R25000 R28000 Negotiable DOE Live-out

Kendrick Recruitment is currently seeking an experienced Executive Housekeeper for a luxury boutique hotel based in Hermanus. This is an excellent opportunity for a detail-driven hospitality professional with strong leadership skills and a passion for delivering exceptional guest experiences within a five-star environment.

Minimum Experience and Qualifications Required:

Computer literacy

Three-year degree or diploma in Hotel Management or similar (beneficial)

Minimum 810 years experience with at least 23 years in a similar role within a five-star property (advantageous)

Experience working with OPERA Cloud

Strong operational and technical knowledge

Key Performance Objectives:

Guest Experience & Service Quality

Maintain exceptional cleanliness and presentation standards throughout the property

Achieve and sustain guest satisfaction scores of 90% for cleanliness

Deliver a personalised detail-oriented service aligned with five-star standards

Room Turnaround & Operational Efficiency

Ensure 100% room readiness in line with check-in times

Maintain efficient room turnaround times without compromising quality

Coordinate closely with Front Office and Maintenance regarding arrivals departures and special requests

Implement and monitor daily cleaning schedules and task allocations

Staff Leadership & Performance Management

Lead train and motivate the housekeeping team to deliver consistent standards

Conduct regular training and skills development sessions including SOP adherence and service excellence

Manage staff rosters to ensure optimal operational coverage

Complete performance reviews and address performance matters professionally and timeously

Quality Control & Standards Compliance

Conduct daily room inspections and regular public area inspections

Ensure full compliance with health safety and hygiene regulations

Maintain updated SOPs checklists and brand standards

Drive continuous improvement through audits and corrective action plans

Inventory & Cost Control

Manage linen amenities cleaning supplies and equipment efficiently

Maintain stock levels to prevent shortages while minimising wastage

Control housekeeping expenses in line with the approved departmental budget

Oversee laundry operations and linen lifecycle management

Maintenance & Asset Protection

Identify and report maintenance issues promptly to minimise room downtime

Conduct regular room and asset condition checks

Ensure guest rooms and public areas remain in excellent repair and presentation

Safeguard hotel assets through correct usage and team training

Sustainability & Environmental Practices

Implement environmentally responsible cleaning practices

Monitor water chemical and energy usage in support of sustainability objectives

Promote linen and towel reuse programmes where applicable

Communication & Administration

Maintain accurate housekeeping records logs and reports

Communicate effectively with management and interdepartmental teams

Prepare weekly and monthly housekeeping reports

Support management with forecasting budgeting input and operational planning

This role is suited to a hands-on Executive Housekeeper who thrives in a luxury environment and is committed to operational excellence and guest satisfaction.

Interested candidates are invited to submit their CV to apply for the role.

Required Skills:

experience

Executive Housekeeper Luxury Boutique Hotel HermanusSalary: R25000 R28000 Negotiable DOE Live-outKendrick Recruitment is currently seeking an experienced Executive Housekeeper for a luxury boutique hotel based in Hermanus. This is an excellent opportunity for a detail-driven hospitality professi...