Residential Account Manager Home Floor Designs

Position Overview

Home Floor Designs is seeking a driven customer-focused Residential Account Manager to lead client relationships drive revenue growth and deliver an exceptional flooring experience from initial consultation through project completion.

This is a consultative sales and relationship-management role ideal for someone who thrives in a fast-paced environment enjoys building trust with homeowners and partners and takes ownership of results. The Residential Account Manager will balance showroom engagement outside relationship development and project coordination to ensure a seamless customer experience.

What Youll Do

Client Relationships & Sales Growth

• Build and maintain strong relationships with homeowners builders designers and referral partners.
  

• Guide customers through product selection pricing and project expectations.
  

• Identify and pursue new residential sales opportunities to grow market share.
  

• Consistently meet or exceed sales and margin goals.
  

Project & Bid Management

• Prepare accurate quotes proposals and bids for residential projects.
  

• Partner with operations and installation teams to ensure smooth project execution.
  

• Provide proactive communication and follow-up throughout the project lifecycle.
  

Showroom & Customer Experience

• Maintain a professional organized and visually appealing showroom environment.
  

• Ensure displays are current clean and aligned with Home Floor Designs brand standards.
  

• Create a welcoming experience that reflects our commitment to quality and service.
  

Team Collaboration

• Work closely with estimating operations and leadership teams to deliver outstanding results.
  

• Support continuous improvement of processes systems and customer experience.
  

What Were Looking For

• Experience in sales account management or consultative customer service (flooring construction interiors or home improvement preferred).
  

• Strong relationship-building and communication skills.
  

• Ability to manage multiple projects and priorities simultaneously.
  

• Detail-oriented with strong organizational and follow-through skills.
  

• Comfort using CRM systems quoting tools and sales reporting.
  

• Self-motivated with a high level of accountability and professionalism.
  

Why Join Home Floor Designs

• Be part of the Jack Laurie Group a trusted name in flooring and facility solutions.
  

• Collaborative culture focused on Integrity Accountability Candor and Teamwork.
  

• Opportunity to grow your career within a stable family-owned organization.
  

• Competitive compensation structure with growth potential.