Executive IT Support Analyst

• Sydney CBD role with daily facetoface IT support; start asap
• Executive EGM and highprofile meeting support exposure
• Onsite environment with modern collaboration technology

Support senior leaders and teams with reliable highquality onsite IT services while building your career in a visible customerfacing technology role.

About the Role

This onsite Executive IT Support Analyst role delivers handson technology support to employees Executives and senior leaders based in our Sydney office. You will provide facetoface assistance support highprofile meetings and events and ensure meeting room and collaboration technology operates reliably every day.

This role is based on site in Sydney five days per week and suits someone who enjoys visible peoplefocused technology support.

What Youll Do

• Provide facetoface IT support to employees and senior leaders in the Walk-Up Support team when required resolving incidents efficiently and taking ownership through to resolution.
• Support Executives Executive General Managers and their assistants with daytoday technology needs in a professional and discreet manner.
• Deliver meeting room and event support including AV and video conferencing setup testing and live troubleshooting for important meetings.
• Prepare test and support technology for highprofile meetings webcasts and events to ensure a smooth experience.
• Proactively monitor and maintain onsite technology and meeting room equipment to prevent service disruption.
• Work closely with service desk SmartBar and technical teams to escalate and resolve issues when required.

What Youll Bring

• At least three years experience providing onsite facetoface IT support in a customerfacing environment.
• Experience supporting meeting rooms AV and video conferencing technology in a live office setting.
• Exposure to supporting senior leaders or executives with an understanding of confidentiality and professional presence.
• Strong technical capability across enduser devices collaboration tools desktop applications and peripherals.
• Clear confident communication skills with the ability to adapt your approach for different audiences.
• A professional presentation and positive servicefocused attitude when working onsite with stakeholders.

What Youll Enjoy

Access our awardwinning Shine platform your central hub for exclusive perks wellbeing support career development and recognition. Shine has been recognised for excellence in employee experience making it easier than ever to access what matters most to you.

• Hybrid working flexible leave 20 weeks paid parental leave and up to 5 days paid flexible leave annually
• Paid study support career breaks onthejob learning and a $1000 referral bonus for eligible employees
• Free wellbeing coaching a dedicated Employee Council and confidential EAP access
• Discounts at 400 retailers insurance savings gym memberships and reduced super fees
• Paid volunteer leave donation matching and unlimited emergency response leave
• Performancebased bonuses and Suncorp shares for eligible employees
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits: Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.

We provide reasonable adjustments in recruitment and the workplace please let us know what you need by contacting

Advertised: 17 Feb 2026 AUS Eastern Daylight Time
Applications close: 23 Feb 2026 AUS Eastern Daylight Time