Hospitality Manager Etude
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Job Location:
Yearly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Treasury Wine Estates (TWE) is one of the worlds largest wine companies and we are proud of our portfolio of brands that have tremendous heritage rich quality and a reputation for excellence across the TWE we are led everyday by our purpose Boldly Cultivating. We are boldly cultivating value through our brands wine people & environment for enriched and joyful communities.
At TWE we cultivate our teams to be their very best. And in turn our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the worlds most desirable luxury wine company known for the experiences we create for our consumers customers partners suppliers and our people.
To learn more about our purpose and our renowned portfolio of global brands clickhere.
About the Role
As a Hospitality Manager youll lead a highperforming team dedicated to delivering exceptional guest member and VIP experiences. Youll bring Treasury Americas luxury wine lifestyle to life through handson leadership elevated service and seamless daytoday this role youll champion bestinclass hospitality drive sales and club conversion develop staff capabilities and ensure standards safety and operational excellence are consistently met. Youll play a key role on the floor each daymodeling professionalism strengthening team culture and shaping memorable consumer experiences.
Responsibilities:
- Deliver worldclass consumer member trade and VIP experiences that reflect Treasury Americas luxury standards.
- Lead event execution and partner with marketing and wine club teams to elevate storytelling and member engagement.
- Drive strategies that support guest traffic revenue goals wine club conversions and customer data capture.
- Champion the Hospitality Sales Academy and help cultivate a culture focused on GAMES training principles.
- Develop and deliver standardized training programs to ensure consistently elevated service.
- Manage P&L insights monitor sales trends control costs and adjust tactics to meet targets.
- Build improve and maintain SOPs operational documentation and workflow processes.
- Model professional standards and support a strong safety and wellness culture.
About You:
- You have 35 years of hospitality leadership luxury service winery or memberbased experience with a strong record of driving results.
- Youre passionate about wine food and creating memorable guest experiences and youre confident leading tastings tours and elevated hospitality moments.
- You bring strong leadership presence and emotional intelligence inspiring and developing teams in a fastpaced setting.
- You stay positive proactive and adaptable with the ability to analyze trends and adjust plans to achieve business goals.
- You communicate clearly and confidently whether presenting influencing or engaging with diverse guests and team members.
- Youre organized detailoriented and comfortable managing systems and workflows including CRM POS and reservation tools.
- Youre at least 21 years old and able to obtain (or already hold) a CA Food Handler Certificate and RBS certification.
Why youll love it here:
- Our culture is built on bringing our whole selves being courageous and delivering together its our DNA and the heart of who we are at TWE.
- We prioritize your growth with access to global career opportunities and structured programs designed to support your health wellbeing and careerdevelopment.
- Enjoy the worlds most desirable wines through our generous employee product allowance
- Competitive benefits package including: Medical Dental and Vision Paid Time Off (vacation sick time and holidays) 401K with company match and much more!
- Plus youll get an extra day off each year with your TWEforME Day a day to spend however you choose!
We offer a range of great benefits such as flexibility rewards and discounts and health and wellbeing initiatives. To find out more click here.
It takes all varietals!
At TWE we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.
All qualified applicants will be considered for employment regardless of age race color religion sexual orientation gender identity national origin or disability. If you require any assistance to be included in our process please contact quoting the job title and reference number.
Apply Today!
We do move quickly at TWE and continually review applications so if you dont want to miss out please apply today!
Pay Transparency Disclosure: The base pay range offered for this position is $80000 to $88000 per year plus bonus and other benefits. These figures represent what we reasonably expect to pay for this position but the actual compensation offered will depend upon numerous job-related factors including but not limited to candidate qualifications skills experience education location and alignment with market data. Treasury reserves the right to modify the range in the future.
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- Management Experience
- Event Planning
- Employment & Labor Law
- Project Management Software
- Customer relationship management
- Restaurant Management
About Company
Here at Treasury Wine Estates we encourage those who, like us, see the possibilities when life is lived with sleeves rolled up and minds left open. From all walks of life and from all parts of our business, every voice is heard and every voice is welcome. Each one of us here defines o ... View more
