Position Summary:
We are seeking a highly skilled Business & Data Analyst leader to support a strategic enterprise-wide transformation of the end-to-end client financial workflow. This role will serve as a senior analytical leader within the program responsible for driving business requirements endtoend process redesign data insights and analytical solutions that modernize legacy processes and enable automation AI-driven capabilities and a modern technology ecosystem.
The Lead Business & Data Analyst will work closely with the Director of Program Delivery cross-functional business stakeholders and technical teams to ensure the program delivers measurable business value improved operational efficiency and enhanced data-driven decision-making.
Key Responsibilities:
Business Analysis & Process Transformation
Lead end-to-end business requirements gathering across multiple functional areas (Finance Operations Accounting Sales/Account Management).
Translate strategic objectives into clear business needs functional requirements and acceptance criteria.
Conduct current-state and future-state process mapping identifying gaps inefficiencies and automation opportunities.
Partner with process owners to redesign workflows and ensure alignment with enterprise standards.
Data Analysis & Insights
Analyze complex financial operational and client data to identify trends root causes and opportunities for optimization.
Develop data models business rules and analytical frameworks to support forecasting reporting and performance measurement.
Validate data quality and work with technical teams to ensure data integrity across systems.
Solution Design & Technology Enablement
Collaborate with engineers AI solution teams and business partners to translate business needs into actionable technical requirements.
Contribute to the design of AI-enabled use cases automation logic and decision-support tools.
Participate in testing strategies including UAT data validation workflow verification and defect resolution.
Stakeholder Engagement & Communication
Serve as a key liaison between business teams and technology teams ensuring clarity and alignment.
Facilitate workshops working sessions and presentations to drive consensus and decision-making.
Communicate progress risks and dependencies across program leadership and cross-functional stakeholders.
Program Support & Governance
Ensure deliverables adhere to program timelines governance standards and quality benchmarks.
Support the Director of Program Delivery in milestone planning prioritization and risk mitigation.
Qualifications:
Education
Bachelors degree in Business Finance Information Systems Analytics or related field.
Experience
7 years of experience in business analysis data analysis or process transformation within large-scale organizations.
Experience supporting enterprise programs involving system modernization workflow redesign automation or data/AI-enabled capabilities.
Strong background in financial workflow processes operational analytics and cross-functional business engagement.
Experience working with global teams.
Skills & Competencies
Expertise in business requirements documentation process mapping and workflow design.
Strong analytical and quantitative skills; ability to work with large datasets and derive actionable insights.
Proficiency with analytical tools (e.g. SQL Excel BI platforms) and familiarity with modern data technologies.
Ability to translate complex concepts into clear actionable requirements.
Strong communication facilitation and stakeholder management skills.
Detail-oriented with the ability to operate in a fast-paced evolving environment.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs click here.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Senior IC
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.