SENIOR LEARNING & DEVELOPMENT OFFICER

Job Summary

The Senior Learning and Development (L&D) Officer is responsible for implementing delivering and monitoring training and development programs that enhance employee skills knowledge and performance in support of IQ-EQs goals. The role ensures effective coordination between facilitators participants and key stakeholders while managing local L&D initiatives reporting insights and facilitating training programs designed by the Global Talent Team.

Core Responsibilities

Act as the primary liaison between facilitators participants and management to ensure smooth delivery of training initiatives.

Respond to inquiries regarding training programs and provide accurate timely information to all stakeholders.

Deliver L&D programs designed by the Global Talent Team including Embark nonmanager training leadership workshops and learning sessions.

Generate and consolidate reports on training activities attendance and training effectiveness.

Provide key insights and recommendations to the Regional Head of L&D and Local HR teams.

Lead and manage assigned local L&D projects to support organisational learning priorities.

Tasks

• Facilitate classes workshops and learning interventions across employee groups.
• Ensure timely and accurate recording of attendance and completion in the Learning Management System (LMS).
• Monitor and evaluate participant engagement feedback and knowledge checks to propose improvements.
• Observe employee behaviour posttraining to assess onthejob application of learning (70% monitoring for relevant programmes).
• Facilitation of Embark for new joiners and other development programmes as required.
• Facilitate orientations for talent development programmes where applicable.
• Develop update and enforce L&D policies and guidelines (e.g. sponsorship programs secondments).
• Partner closely with HR Business Partners to ensure L&D programs are communicated effectively across the organization.
• Monitor L&D Trackers communicate insights and take appropriate action
• Provide reports as needed on training outcomes and program effectiveness
• Stay informed about L&D tools technologies and best practices to ensure effective program delivery and continuous improvement.
• Perform other related tasks that may be assigned by the manager from time to time.

In addition to demonstrating our Group Values (Authentic Bold and Collaborative) the role holder will be expected to demonstrate the following:

• Makes use of Adult Learning Principles
• Instructional Design Principles (ADDIE)
• Excellent Communication and Interpersonal Skills
• Facilitation and Classroom Management
• Gives effective feedback and coaching

Qualifications :

Education / professional qualifications

Bachelors degree any field.  Degree in Psychology Human Resources Organizational Development is preferred but not a requirement.

Certification in training and development.

Background experience

• Proven experience in designing developing implementing and evaluating training programs and learning interventions.
• Experience in delivering leadership development programs focused on essential leadership competencies (change resilience coaching mentoring feedback etc.).
• Proficiency in evaluating effectiveness of training programs through assessments and feedback surveys. 
• Experience in collaborating with key stakeholders and SMEs.
• Experience in change management and/or project management is desirable

Systems

Proficient with MS Office

Experience with LMS training and digital learning platform

Additional Information :

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5500 employees - from 94 nationalities speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.

Were committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.

Remote Work :

No

Employment Type :

Full-time