Strategic Account Manager

The Opportunity

As a Strategic Account Manager youll play a pivotal role in building Thought Industries Strategic Accounts. Youll be responsible for owning the full customer lifecycle sales while actively pursuing expansion opportunities within your portfolio. 

This role is designed for someone who thrives in fast-paced high-growth environments and is passionate about building their book of business where playbooks are evolving not pre-defined.

What Youll Be Doing

• Develop a solid and trusting relationship across clients within a given territory and within Thought Industries

• Maintain a cadence of communicating with customers about their adoption trends sentiment and mining opportunities for deeper engagement

• Develop account plans and white space analysis to support 3x pipeline coverage across the portfolio

• Proactively seek referrals into additional business units and/or subsidiaries to maximize up-selling or cross-selling opportunities

• Develop a complete understanding of account needs and anticipate account changes and improvements

• Negotiate contracts with client and establish timeline of performance including the SaaS renewal

• Plan and present reports on account progress goals and quarterly initiatives to share with team members stakeholders and possible use in future case studies or company training

• Analyze client data to provide customer relationship management

• Expand relationships and bring in new clients

Qualifications :

What Were Looking For

• Experience selling into large global organizations

• Proven results of delivering client solutions and meeting sales and renewal goals 

• In-depth understanding of company strategic clients and their position in the industry 

• Extremely strong client management skills and ability to work with customers to demonstrate the value and power of the Thought Industries platform 

• Intellectually curious with a passion for what you do and a drive to succeed

• Ability to build sales and business plans for new market segments within specified territories

• Experience calling executives in marketing sales learning and digital strategy 

• Adhere to the highest ethical standards and conduct honors commitments and treats people with kindness compassion trust and respect

• Highly desired: Experience in the learning management software sales domain in the following areas: Software Professional Training Associations Manufacturing and Business Services.

What You Bring to the Table

• 7 years of professional work experience in B2B SaaS Software sales management strategic account management or relevant experience

• Results-driven mentality with a bias for speed and action

• Ability to multitask prioritize and manage time efficiently

• Self-motivated and self-directed while also being goal-oriented and organized team player 

• Excellent interpersonal relationship skills 

• Strong analytical skills with the ability to translate data into insights. 

• Excellent verbal and written communication skills; must be an active listener a presenter and a people-person 

• Experience with SFDC LinkedIn SalesNavigator Gong Gainsight and Zendesk is preferred

• Strong G-suite skills

• Comfortable in a startup environment: we move quickly and wear many hats in a dynamic environment

Additional Information :

All your information will be kept confidential according to EEO guidelines. 

Thought Industries does not discriminate in employment opportunities or practices on the basis of race color religion sex national origin age disability or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit qualifications and abilities.

The annual base salary for this role is $130000 with commission earnings up to $130000.

Thought Industries does not discriminate in employment opportunities or practices on the basis of race color religion sex national origin age disability or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit qualifications and abilities.

Remote Work :

Yes

Employment Type :

Full-time