Engagement Manager

Jersey, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

We have an urgent new opportunity for an Engagement Manager role (referred to internally as a Dev Manager).

The ideal profile should be a strong blend of a Development PM with hands-on expertise in ServiceNow (NOW platform) along with GenAI exposure.

Please find the JD below for your reference.

Minimum of 5 years of engagement management experience
Project Management certification in PMI or similar desired Agile Scrum experience and Scrum Master certification preferred
Excellent written and verbal communication skills to include technical and business concepts
Drive the implementation project execution throughout the project lifecycle including planning scheduling monitoring risk management
Provide project governance to manage requirements in line with agreed to scope time schedule and business objectives
Drive and foster collaboration and efficient decision-making between all stakeholders including partners and customers
Provide regular (daily weekly monthly) updates to customers as well as ServiceNow stakeholders
Identification and execution of risk assessment prevention and mitigation plans and efficient identification tracking and resolution of issues
Ensure complete knowledge transfer record updates lessons learned and all transition activities are taking place at the end of each engagement
Drive post engagement value realization measured outcomes and adoption
2 year experience with successful Gen AI implementations using ServiceNows Now Create Implementation Methodology

We have an urgent new opportunity for an Engagement Manager role (referred to internally as a Dev Manager). The ideal profile should be a strong blend of a Development PM with hands-on expertise in ServiceNow (NOW platform) along with GenAI exposure. Please find the JD below for your refe...