Housekeeping Manager
Share
Job Location:
Portsmouth, OH - USA
Yearly Salary:
$ 45000 - 58000
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Housekeeping Manager
Wentworth by the Sea New Castle NH Full-Time Management
About Us
Wentworth by the Sea a Coastal New Hampshire luxury hotel and spa and part of the Opal Collection is seeking a dynamic hands-on Housekeeping Manager to join our leadership team. This role is integral to maintaining the highest standards of cleanliness safety and guest satisfaction throughout the property.
The Housekeeping Manager supports the Executive Housekeeper and oversees the day-to-day operations of the housekeeping department including guest rooms public areas laundry operations and team leadership.
---
Position Summary
The Housekeeping Manager is responsible for assisting in the leadership and management of the housekeeping department to ensure exceptional cleanliness standards operational efficiency and an outstanding guest experience. This role requires strong leadership attention to detail and the ability to motivate and develop a diverse team.
---
Key Responsibilities
Leadership & Team Development
Assist in recruiting hiring onboarding and training housekeeping associates
Supervise and motivate a team of room attendants housepersons and laundry staff
Provide ongoing coaching performance management and development
Conduct daily stand-up meetings and communicate operational priorities
Foster a positive respectful and accountable work environment
Ensure proper staffing levels to meet occupancy and business demands
Maintain key control and oversee Lost & Found procedures
Operational Management
Oversee daily housekeeping and laundry operations
Inspect guest rooms suites public areas and grounds to ensure brand standards are met or exceeded
Identify and report maintenance concerns and follow through to resolution
Assist in preparing schedules and managing payroll in accordance with labor standards
Monitor productivity and department expenses
Maintain inventory of housekeeping supplies linens and uniforms; place orders as needed
Ensure compliance with safety regulations
Assist in budget management and achieving departmental financial goals
Utilize systems such as Info/HMS and HotSOS (preferred)
Guest Experience
Respond promptly and professionally to guest requests and concerns
Monitor guest satisfaction scores and implement improvement strategies
Lead by example in delivering exceptional hospitality
---
Qualifications
Minimum 2 years of supervisory experience in housekeeping within a hotel or resort setting (3 years preferred)
Minimum 35 years of housekeeping experience
Financial and payroll management experience required
Strong leadership coaching and conflict-resolution skills
Excellent written and verbal communication skills
Strong organizational and multi-tasking abilities
Proficient with computer systems; Opera PMS and HotSOS experience preferred
Knowledge of cleaning techniques equipment and Material Safety Data Sheets (MSDS)
Bilingual (Spanish) a plus
High School Diploma or equivalent preferred
---
Physical Requirements
Ability to stand and walk for extended periods
Frequent bending kneeling reaching climbing stairs
Ability to lift and carry up to 50 lbs
Visual acuity sufficient to inspect cleanliness and safety standards
---
Schedule
Full-time
Must be flexible including mornings evenings weekends and holidays
---
Compensation & Benefits
Salary Range: $45000 $58000 annually (based on experience)
Benefits include:
Medical Dental & Vision Insurance
Paid Time Off
401(k) with company match
Employee discounts
Professional development opportunities
Hotel travel discounts
Additional supplemental insurance options
---
Why Join Wentworth by the Sea
This is an opportunity to be part of a historic luxury coastal resort where teamwork service excellence and professional growth are at the core of everything we do. We are committed to developing our leaders and creating memorable experiences for our guests and associates alike.
Wentworth by the Sea is an Equal Opportunity Employer.
Required Experience:
Manager
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
We are looking to add a Housekeeping Supervisor to our team. This is a great opportunity to be a part of an organization that believes our team members are our ...
