Sales Operations Officer

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profile Job Location:

Nairobi - Kenya

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

We are looking for a detail-oriented and results-driven Sales Operations Officer to support the overall efficiency and effectiveness of our sales operations. This role will focus on streamlining processes ensuring accurate order processing and coordinating between various teams (Sales Procurement Logistics and Finance) to ensure smooth execution of sales activities. You will play a key role in maintaining sales records supporting forecasting improving workflows and providing exceptional service to both internal teams and customers.



Requirements

Diploma or Bachelors degree in Business Administration Sales Supply Chain or a related field.
At least 24 years experience in sales operations sales administration or supply chain support.
Experience working with fresh produce FMCG or agribusiness is an added advantage.
Strong understanding of sales processes and order management.
Proficiency in MS Excel and sales/ERP systems.
Excellent coordination communication and organizational skills.
High attention to detail and ability to work under pressure.

Key Responsibilities.
Coordinate and process sales orders accurately and in a timely manner.
Act as the link between sales procurement logistics and finance teams.
Monitor order fulfillment delivery schedules and customer confirmations.
Maintain accurate sales records reports and performance dashboards.
Support pricing quotations and contract administration.
Track stock availability in collaboration with operations and warehouse teams.
Identify process gaps and recommend improvements to enhance sales efficiency.
Handle customer queries related to orders deliveries and documentation.
Support sales forecasting and planning activities.


We are looking for a detail-oriented and results-driven Sales Operations Officer to support the overall efficiency and effectiveness of our sales operations. This role will focus on streamlining processes ensuring accurate order processing and coordinating between various teams (Sales Procurement Lo...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Six Sigma
  • Lean
  • Management Experience
  • Process Improvement
  • Microsoft Outlook
  • Analysis Skills
  • Warehouse Management System
  • Operations Management
  • Kaizen
  • Leadership Experience
  • Supervising Experience
  • Retail Management