Staff Sales Operations Specialist

The Staff Sales Operations Specialist is a senior individual contributor responsible for driving enterprise-wide sales operations strategy advanced analytics and scalable process optimization. This role serves as a trusted advisor to senior sales and business leaders owning complex high-impact initiatives that materially improve revenue performance forecasting accuracy and operational efficiency.

Operating with broad autonomy the Staff Sales Operations Specialist leads cross-functional efforts designs durable sales infrastructure and translates business strategy into operational execution. The role is accountable for setting standards influencing decision-making and enabling sustained sales effectiveness across regions segments and go-to-market models.

Duties / Responsibilities

Sales Operations Strategy & Enterprise Enablement

• Own and evolve thesales operations strategy in alignment with corporate growth objectives ensuring scalability across markets products and customer segments.

• Act as a strategic partner to senior sales leadership providing thought leadership on sales productivity capacity modeling and operational effectiveness.

• Establish and govern enterprise-wide sales processes frameworks and operating standards to ensure consistent execution and measurable outcomes.

• Identify systemic gaps and long-term opportunities within the sales operating model and lead initiatives to address them.

Forecasting Revenue Insights & Advanced Analytics

• Serve as the primary owner ofsales forecasting methodology ensuring rigor consistency and predictive accuracy across the organization.

• Design and deliveradvanced analytics dashboards and executive-ready insightsrelated to pipeline health conversion trends coverage models and revenue risk.

• Partner closely with Finance to align forecasting revenue reporting and planning assumptions; proactively surface risks and opportunities.

• Translate complex data into clear narratives and recommendations that inform executive decision-making.

Sales Systems Data Architecture & Technology Optimization

• Provide strategic ownership of theCRM ecosystem(e.g. Salesforce) ensuring data integrity usability and alignment with evolving sales motions.

• Lead the evaluation implementation and optimization of sales technologies ensuring tools are scalable integrated and effectively adopted.

• Define data governance standards and reporting structures that enable reliable performance measurement and long-term analytics maturity.

• Serve as a subject matter expert on sales systems and data flows across Sales Finance Marketing and Customer Success.

Compensation Quota & Performance Frameworks

• Partner with Sales Leadership HR and Finance to design and refinesales compensation and incentive frameworksthat drive desired behaviors and outcomes.

• Lead quota modeling and territory design analyses to ensure equitable achievable and strategy-aligned targets.

• Oversee governance of compensation calculations and reporting resolving complex issues and ensuring audit-ready accuracy.

• Assess plan effectiveness and recommend enhancements based on performance data and market benchmarks.

Cross-Functional Leadership & Influence

• Lead complex cross-functional initiatives involving Sales Finance Marketing HR IT and Operations often without direct authority.

• Act as a mentor and thought leader for sales operations peers setting best practices and raising organizational capability.

• Represent Sales Operations in strategic planning discussions system roadmap decisions and business transformation efforts.

• Drive alignment during periods of organizational change system transformation or go-to-market evolution.

Strategic Projects & Continuous Improvement

• Own and deliverhigh-visibility enterprise-level initiativessuch as sales model redesigns system transformations process reengineering and growth enablement programs.

• Apply structured problem-solving and project management methodologies to deliver measurable sustained improvements.

• Conduct advanced ad-hoc analyses to support M&A integration new market entry or evolving commercial strategies.

• Champion continuous improvement proactively identifying opportunities to simplify automate and optimize sales operations.

Experience / Education

• Bachelors degree in Business Finance Sales Marketing or a related field.

• 5 years of experience in sales operations revenue operations business operations or a closely related discipline.

Knowledge & Skillsets Required

• Expert-level understanding of sales operations forecasting pipeline management and revenue analytics.

• Proven ability to influence senior leaders through data-driven insights and strategic recommendations.

• Advanced analytical skills with the ability to synthesize complex datasets into actionable business guidance.

• Deep experience with CRM platforms sales technologies and reporting tools.

• Strong project leadership capabilities managing ambiguity and driving outcomes across cross-functional teams.

• Exceptional communication skills including executive-level presentations and written deliverables.

• Ability to operate independently with a high degree of judgment ownership and accountability.

Required Experience:

Staff IC