Outlet Operation
- Coordinate opening and closing duties ensuring all settings meet departmental standards and procedures prior to service
- Supervise junior team members and casual labor ensuring all assigned tasks are completed on time and according to departmental standards
- Manage restaurant reservations and cancellations in accordance with departmental procedures; reconfirm reservations daily via phone or email
- Take food and beverage orders according to guest requirements and preferences and deliver services in accordance with departmental standards
- Ensure all food and beverage are served to established service standards and apply necessary food safety and hygiene precautions (HACCP)
- Up-sell and promote food and beverage offers to maximize sales revenue; cross-sell other dining venues when outlet is at capacity
- Handle guest complaints and comments tactfully and efficiently; report any complaints incidents or irregularities to management
- Oversee assigned work station activities and outlet operations in the absence of management; assist other F&B outlets during peak times as needed
Qualifications :
Qualifications
Secondary / High school education
Additional certification(s) in Food & Beverage will be an advantage
Good reading writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Minimum 1 year of relevant experience in a similar capacity
Working knowledge of MS Excel Word & Power Point
Additional Information :
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
Remote Work :
No
Employment Type :
Full-time
Outlet OperationCoordinate opening and closing duties ensuring all settings meet departmental standards and procedures prior to serviceSupervise junior team members and casual labor ensuring all assigned tasks are completed on time and according to departmental standardsManage restaurant reservation...
Outlet Operation
- Coordinate opening and closing duties ensuring all settings meet departmental standards and procedures prior to service
- Supervise junior team members and casual labor ensuring all assigned tasks are completed on time and according to departmental standards
- Manage restaurant reservations and cancellations in accordance with departmental procedures; reconfirm reservations daily via phone or email
- Take food and beverage orders according to guest requirements and preferences and deliver services in accordance with departmental standards
- Ensure all food and beverage are served to established service standards and apply necessary food safety and hygiene precautions (HACCP)
- Up-sell and promote food and beverage offers to maximize sales revenue; cross-sell other dining venues when outlet is at capacity
- Handle guest complaints and comments tactfully and efficiently; report any complaints incidents or irregularities to management
- Oversee assigned work station activities and outlet operations in the absence of management; assist other F&B outlets during peak times as needed
Qualifications :
Qualifications
Secondary / High school education
Additional certification(s) in Food & Beverage will be an advantage
Good reading writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Minimum 1 year of relevant experience in a similar capacity
Working knowledge of MS Excel Word & Power Point
Additional Information :
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
Remote Work :
No
Employment Type :
Full-time
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