Quality Assurance Manager

ABOUT SLATE

At Slate were building safe reliable vehicles that people can afford personalize and loveand doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate because people should have control over how their trucks look feel and represent them.

WHO WE ARE LOOKING FOR

We are seeking a Quality Assurance Manager on our Digital Team to lead and grow Slates QA function as we bring high-quality products to market. This is a role of people-manager for someone who can establish strong quality practices support team execution and embed quality deeply across web mobile and mobile-to-vehicle systems.

While the primary focus of this role is managerialsetting direction mentoring team members and ensuring consistent quality practicesthe QAM is also expected to actively engage with teams during critical launch milestones providing hands-on support guidance and problem-solving as needed in a fast-paced startup environment.

Our digital productsweb mobile and vehicle-adjacent experiencesare often the first and most frequent way customers interact with Slate. Quality is not something we check at the end. It is something we design build and protect together throughout the entire product lifecycle.

We operate as a highly collaborative communication-driven organization. Engineers QA Product Design and Operations work closely and transparently sharing context early and often. We value leaders who explain their thinking ask thoughtful questions and create clarity in fast-moving ambiguous environments.

WHAT YOU GET TO DO

Quality Strategy & Systems

• Define own and continuously evolve Slates quality strategy across web mobile and vehicle-adjacent platforms ensuring quality is embedded early and throughout the SDLC.
• Establish testing strategies that reflect real customer workflows system risk and product complexityincluding mobile-to-vehicle communication pathways.
• Lead the thoughtful evaluation and application of AI-enabled quality practices adopting tools and techniques that meaningfully improve test effectiveness signal quality and team efficiency.
• Define quality standards testing philosophies and best practices and clearly communicate the rationale behind them across teams.

Execution Delivery & Risk Management

• Oversee test planning test suites and coverage to ensure critical customer and system paths are well understood and protected.
• Guide the development and evolution of test automation frameworks and tooling providing technical direction without being the primary implementer.
• Actively partner with engineering teams during high-risk or high-visibility releases rolling up sleeves as needed to support triage decision-making and execution.
• Drive defect discovery prioritization and root-cause analysis through clear communication and cross-functional alignment.
• Establish and track quality metrics that clearly communicate product health risk and release readiness to stakeholders.

Cross-Functional Collaboration

• Partner closely with Software Engineers Product Managers UX Designers Customer Support and Operations to align quality efforts with customer behavior business priorities and release timing.
• Participate in design and architecture reviews and discussions to influence testability system robustness and long-term quality outcomes.
• Champion quality-centric thinking transparency and shared ownership throughout CI/CD release planning and post-release learning.

People Leadership & Team Health

• Lead mentor and develop a team of QA engineers through regular 1:1s coaching feedback and career development planning.
• Own performance management processes including goal setting mid-year and annual reviews and growth plans.
• Foster a psychologically safe team environment that encourages experimentation learning from failure and continuous improvement.
• Actively monitor team health within a distributed remote-first environmentusing strong emotional intelligence empathy and situational awareness to identify risks burnout or misalignment early.
• Model and reinforce respectful collaboration trust and open communication across disciplines.

Communication Documentation & Leadership Presence

• Author clear well-structured strategy design and decision documents that articulate technical approaches tradeoffs and rationale.
• Confidently present quality strategies risks and recommendations to senior leadership and as needed executive or board-level stakeholders.
• Field questions defend decisions and adapt messaging appropriately for technical and non-technical audiences.

WHAT YOU BRING TO THE TEAM

• Bachelors degree in Computer Science or equivalent practical experience.
• 12 years of experience in software quality assurance with deep exposure to modern web and mobile systems.
• 810 years leading QA initiatives programs or teams in fast-paced highly collaborative environments.
• Strong knowledge of QA methodologies testing strategies and quality metrics across the SDLC.
• Prior hands-on experience with manual and automated testing with the ability to review critique and guide technical approaches.
• Familiarity with automation frameworks (e.g. Cypress Playwright Selenium Appium) and their integration into CI/CD pipelines.
• Experience with API testing environment management (test RC prod) and release validation strategies.
• Solid understanding of software internals with the ability to debug issues using logs traces and diagnostics.
• High emotional intelligence empathy and strong interpersonal skills particularly in distributed team environments.
• Exceptional written and verbal communication skills.
• Experience in automotive mobility or embedded-adjacent domains is a plus but not required. Candidates should demonstrate the ability to quickly learn complex safety-conscious systems.

WHY JOIN TEAM SLATE

At Slate were fueled by grit determination and attention to detail. The start-up spirit of ingenuity and resourcefulness move our business forward. Team Slate fosters a culture of excellence innovation and mutual respect and is motivated by shared principles.

• Safety First

• Delight Customers

• One Team

• Relentless Improvement

• Fast Frugal and Scrappy

• Respectful Collaboration

• Positive Legacy

WE WANT TO WORK WITH PEOPLE THAT REFLECT THE COMMUNITIES IN WHICH WE OPERATE.

Slate is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status marital status parental status cultural background organizational level work styles tenure and life experiences. Or for any other reason.

Slate is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at