Operations Manager
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Job Location:
La Mesa, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
SD Sparkle Cleaning Co. San Diego CA
Pay: $24$30/hour (3040 hours per week)
Schedule: Full-time preferred
Location: San Diego County (Field Administrative Responsibilities)
About SD Sparkle
SD Sparkle Cleaning Co. is a growing residential and short-term rental cleaning company serving clients across San Diego County. We are recognized for consistent quality professionalism and dependable service.
As our company expands we are looking for an experienced and hands-on Operations Supervisor & Field Coordinator to help streamline daily operations and strengthen team performance.
This opportunity is ideal for someone with strong cleaning experience and natural leadership abilitysomeone who thrives on organization accountability problem-solving and supporting both clients and team members.
Role Overview
This is more than a cleaning position.
This is a leadership and coordination role that plays a key part in daily business operations. You will act as the main liaison between:
Cleaning team members
Clients
Short-term rental (STR) and property management partners
Scheduling quality control and operational follow-through
Primary Responsibilities
Team Oversight & Scheduling
Coordinate and assign daily cleaning schedules
Confirm staff availability and ensure proper job coverage
Communicate job details property access information and expectations
Manage last-minute call-outs and schedule adjustments
Ensure cleaners are fully prepared with supplies and instructions
Address performance concerns in a timely and professional manner
Training & Quality Assurance
Assist with onboarding and training new team members
Reinforce company procedures and service standards
Review post-cleaning photos for accuracy and completeness
Conduct in-field quality inspections when needed
Provide feedback coaching and performance guidance
Client & Partner Relations
Serve as a primary contact for key accounts including STR and property managers
Monitor job progress from start to finish
Collect and review job documentation/photos
Address client questions concerns and service adjustments
Understand property-specific expectations and requirements
Operational & Administrative Support
Monitor inventory levels and supply storage
Coordinate restocking as needed
Assist with pricing support and service estimates
Support invoice review and job completion tracking
Ensure jobs are accurately closed in internal systems
Resolve day-of-service operational issues
Respond to incoming client communications
Qualifications
Required:
Minimum 2 years of residential or short-term rental cleaning experience
Previous leadership supervisory or coordination experience
Strong verbal and written communication skills
Reliable transportation and valid drivers license
Comfortable providing direction and constructive feedback
Organized dependable and able to stay calm under pressure
Preferred:
Experience working with STR or property management accounts
Familiarity with scheduling platforms (Housecall Pro BookingKoala etc.)
Bilingual (English/Spanish)
Background in hospitality or hotel housekeeping leadership
Why This Position Is Important
This role plays a direct part in:
Team consistency and morale
Client retention and satisfaction
Operational efficiency
Long-term company growth
You will have meaningful responsibility autonomy and influence in a growing company where your leadership will truly make a difference.
How to Apply
Please submit:
A brief overview of your cleaning and leadership background
Why you are interested in a supervisory or operations-based role
Confirmation that you have reliable transportation
Selected candidates will be invited to participate in a Zoom interview.
Company Industry
Aviation and Aerospace Component Manufacturing / Wellness and Fitness Services / Personal Care Product Manufacturing
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
