Student Recruitment & Marketing Officer (12 months & Third-Party Contract)

Overview:

RMIT University Commitment

RMIT is committed to the rights of students and staff to be safe respected valued and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer carrying out their role staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of Vietnam expects all staff members to comply with its Code of Conduct policies and procedures which relate to legal and regulatory requirements and our ways of working.

Why RMIT University Vietnam

RMIT Vietnam is committed to excellence innovation and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 125th globally and 10th in Australia in QS World University Rankings 2026. To learn more about our rankings please check out our latest facts and figures here Reputation and rankings - RMIT University

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies please visit our website: role

The Student Recruitment & Marketing Officer is the main contact point for prospective and current SEUP students and parents providing accurate compliant and timely program information handling enquiries professionally to ensure high quality customer experience and satisfaction and supporting Direct and Digital Marketing activities to generate leads and drive enrollments.

The role manages the full student recruitment cycle from generating leads and consulting prospective students to converting them into enrollments directly contributing to New Initiatives enrollment results. The role is also responsible for following up with parents and students for re-enrollment as well as planning executing and tracking Direct and Digital Marketing campaigns and events. Working under the guidance of the Student Recruitment & Direct Marketing Manager (Danang) the Student Recruitment & Marketing Officer plays a key role in coordinating with internal teams and external partners optimizing marketing activities to support lead generation and enrollment targets.

Reports to: Student Recruitment & Direct Marketing Manager (Danang)

Key Accountabilities

• Contribute to student recruitment outcomes by actively engaging prospective students and parents delivering accurate compliant and timely program consultations and supporting the conversion of enquiries into enrollments in line with agreed recruitment and marketing KPIs under the guidance of the Manager.

• Conduct the end-to-end recruitment cycle including prospecting nurturing leads conducting consultations advising on program options and assisting with securing enrollments in accordance with SEUP and University policies and procedures.

• Support the growth and retention of the student pipeline by proactively following up with current deferred and stopped students to maximise re-enrollment and retention outcomes in line with agreed targets.

• Maintain accurate records in the CRM track recruitment activities and report on enquiries applications and enrollments and provide regular activity and performance updates as required.

• Participate in and support SEUP recruitment events and promotional activities including presentations MC duties and communicating approved program information and differentiators to prospective students and parents in accordance with SEUP and University policies and procedures.

• Execute and support Direct and Digital Marketing initiatives including campaigns events and partnership activities under the direction of the Manager to assist with lead generation and enrollment outcomes.

• Coordinate with internal teams and external partners to support marketing strategies assist with event logistics and contribute to tracking campaign performance to ensure alignment with enrollment objectives.

• Comply with all SEUP and University policies including child-safe practices data privacy marketing compliance and use of approved systems and materials.

• Perform other administrative and operational tasks as required to ensure effective team functioning.

Key Selection Criteria

• Bachelors degree in Sales Marketing Communication or relevant field.

• Minimum 2 years experience in sales recruitment or customer service roles.

• Strong customer service ethics with the ability to provide professional timely accurate and high-quality advice in line with organisational and compliance requirements.

• Excellent interpersonal negotiation and cross-cultural communication skills especially in relation to student recruitment and sales.

• Highly organised detail-oriented and able to manage multiple tasks in a fast-paced environment.

• Strong planning problem-solving and coordination skills to implement tasks effectively and on time.

• Accurate data management and reporting skills with experience using CRM and database systems.

• Proficiency in Microsoft Office and familiarity with marketing tools and platforms.

• Demonstrated ability to work independently and collaboratively as part of a team.

• Experience in supporting Direct & Digital marketing campaigns events partnerships or supplier coordination is an advantage.

• Professional conduct aligned with organizational values including commitment to excellence innovation inclusion and agility.

• Willingness to undertake additional tasks as assigned by the SEUP Student Recruitment & Direct Marketing Manager to support the New Initiatives Department.

Additional Information

• Contract duration: 12 months

• Working location: Da Nang Campus

• Highly competitive gross salary

• Annual leave: 1 day per working month

• Private Insurance

• Library on campus and online - access to the RMIT Australia online library

English Proficiency

English is the language of teaching and communication at RMIT Vietnam. For this role the minimum requirement is IELTS General 5.5 (or equivalent CEST 150).

To be eligible for this position you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.

To Apply

Please submit your CV cover letter qualifications ID and address your suitability for this position by clicking on the Apply button.

Important Notice

• Please ensure your application is submitted through our Workday system on the RMIT Careerspage. We do not accept applications through other means.

• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.

• For any questions or support feel free to reach out to our Talent Acquisition team at

#RMITVietnam

Applications Close:

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students clients and members of the community. As an internationally recognised Australian university based in Asia RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

Experience:

Unclear Seniority