Office Assistant Downtown
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Job Location:
Sioux Center, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
Office Assistant
UnityPoint - St. Lukes - Downtown Sioux City
Hours: 8:00A-4:30P M-F
The Office Assistant is responsible for providing clerical and administrative support including managing patient check-ins scheduling appointments and assisting with general inquiries. The role ensures efficient office operations maintains accurate records and coordinates with patients and healthcare teams to ensure timely and efficient service. The role manages office supplies responds to phone calls and supports staff with various administrative tasks ensuring smooth daily workflows and clear communication.
Why UnityPoint Health
At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:
- Expect paid time off parental leave 401K matching and an employee recognition program.
- Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Customer Service
- Assists with patient check-in/check-out processes ensuring a smooth and efficient flow of patients.
- Coordinates with patients and healthcare providers to ensure timely and accurate scheduling of diagnostic procedures and future appointments.
- Responds to inquiries provides information and addresses concerns promptly while adhering to confidentiality guidelines policies and procedures.
- Greets patients and guests in a professional manner directing them to appropriate departments and services.
- Verifies patient insurance information and assists patients with insurance questions billing inquiries and coverage details.
- Maintains positive relationship with patients caregivers community partners ensuring clear communication and timely follow-up.
Administrative/Clerical Support
- Provides clerical support for all front desk functions of the department ensuring smooth daily operations.
- Manages office supplies and inventory ordering items as needed to ensure the office is well-stocked and organized.
- Coordinates and schedules appointments meetings and events for staff members ensuring all details are handled in a timely manner.
- Assists in preparing filing and maintaining accurate records and documents including patient registrations and timely submission of charges for services ensuring easy access to information.
- Responds to phone calls takes referrals and schedules appointments in a manner that promotes efficient patient care.
- Supports staff with various administrative tasks including preparing reports data entry and updating contact lists or calendars as needed.
Qualifications
Education:
- High school diploma or GED equivalentrequired.
- Associates degree in secretarial sciences preferred or equivalent experience strongly preferred.
Experience:
- One year of experience in a customer service clerical or administrative role required.
- Experience working in a healthcare setting preferred.
License(s)/Certification(s):
- Valid drivers license when driving any vehicle for work-related reasons .
Required Experience:
Junior IC
Key Skills
- Typing
- Microsoft Office
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- QuickBooks
- Office Experience
- 10 Key Calculator
- Front Desk
- Filing
- Administrative Experience
About Company
As an integrated health system, we provide care throughout Iowa, western Illinois and southern Wisconsin in not-for-profit hospitals, clinics and home health settings.
