Office Manager / Controller
Reports To: General Manager
Location: Newark (Ironbound) NJ
Company: Paul Davis Restoration of East Essex County NJ
Position Summary
The Office Manager / Controller is the financial and operational backbone of Paul Davis Restoration of East Essex County. This role owns job costing accuracy accounting integrity payroll processing subcontractor compliance and office oversight.
This position requires a high level of accountability exceptional attention to detail and strong organizational skills.
You will work directly with General Manager and play a pivotal role in ensuring profitability operational efficiency and brand excellence.
Core Responsibilities
Financial & Job Cost Leadership
Manage all phases of job costing in RMS and QuickBooks
Ensure accurate WIP reporting AR/AP management and margin tracking
Maintain all accounting and financial records in coordination with CPA
Process payroll and manage timesheet entry
Monitor job profitability and identify discrepancies
Operational Oversight
Manage daily office operations when the General Manager is unavailable
Maintain subcontractor compliance (COIs Workers Comp Safety Certificates)
Improve systems processes and workflow efficiency
Support insurance billing documentation and carrier requirements
Communication & Brand Representation
Build professional rapport with carriers adjusters vendors subcontractors and customers
Communicate with empathy and urgency during stressful client situations
Represent the Paul Davis brand with professionalism and integrity
Performance Expectations & Key Performance Indicators (KPIs)
Financial Accuracy & Control
98% job costing accuracy
Monthly financial reports delivered by the 4th business day
Zero missed payroll cycles
AR aging maintained within company targets
100% current subcontractor compliance documentation
Profitability & Margin Oversight
Jobs closed within 5 business days of completion
Weekly margin variance review
Cost overruns reported within 48 hours
Accurate monthly WIP reporting
Operational Excellence
Accurate and timely payroll processing
Compliance documents updated prior to expiration
Minimum one documented process improvement per quarter
Complete and accurate insurance billing submissions
90-Day Success Benchmarks
First 30 Days: RMS training completed understand job lifecycle process payroll independently
60 Days: Manage job costing independently deliver financial reporting monitor AR/AP proactively
90 Days: Operate office independently when GM unavailable produce accurate monthly financial package protect job margins proactively
Qualifications
Strong understanding of accounting fundamentals (debits and credits required)
Proficient in QuickBooks (RMS preferred)
Highly organized with strong attention to detail
Able to perform in fast-paced high-pressure environments
Strong professional communication skills
Self-starter with leadership mentality
Compensation & Benefits
Base Salary: $45000 $70000 based on experience. Profit sharing based on performance
Profit sharing based on performance
Leadership development opportunities
Monthly cross-training
Paid training
Health dental and vision insurance
Strong team culture
Company Values
Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Vision: To provide extraordinary care while serving people in their time of need.
Mission: To provide opportunities for great people to deliver Best in Class results.
We proudly hire Veterans and are an Equal Opportunity Employer.