Field Installer Lead
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Patterson isnt just a place to work its a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first always advancing and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
Patterson Dental is seeking a highly motivated and energetic individual to join its technical team at our Vancouver branch. As a Field Installer Site Lead you will act as the on-site lead for installation projects and will be responsible for providing trained intermediate-level on-site installation repair and maintenance support across a range of dental equipment and products.
Essential Functions
- Lead installation activities on site and serve as the main point of contact for the install team.
- Communicate regularly with the Install Project Manager regarding progress risks concerns and any changes to scope timeline or site conditions.
- Relay directions from the Install Project Manager to installers clarify priorities and provide on-site leadership when the Project Manager is not present.
- Monitor site conditions related to safety access and workflow and coordinate with contractors and other trades to maintain project flow.
- Address doctor or clinic concerns in real time and escalate issues when necessary.
- Verify that equipment arriving on site matches the approved equipment list and flag any missing incorrect or damaged items immediately.
- Manage on-site inventory and organization of the install truck ensuring tools parts and consumables are accounted for and restocked as needed.
- Load deliver install spec and train customers on the use and basic maintenance of equipment sold.
- Use maintain and secure test devices and tools used to adjust calibrate and repair equipment.
- Complete all required paperwork including time sheets service orders BRH forms inventory and expense or purchase card reports.
- Return defective modules assemblies or parts to the local office and properly label items.
- Perform other duties as assigned related to installation projects.
Job Qualifications
- Electronics diploma required.
- Valid drivers license and in order required.
- Excellent organizational and problem solving skills.
- Motivated team player.
- Strong customer service skills.
- 2 to 3 years of experience in repair field in a dental/medical environment.
- Carpentry/plumbing/heating/electricity/electronics related experience required.
- Excellent communication skills both written and verbal in English.
