Benefits Administration Associate

Benefits Administration Associate

Make an Impact Helping People Enroll in Benefits

Enjoy Excellent Training Career Opportunities a Great Culture and Great Benefits

Join our Benefits Administration Services team and help our valued customers.

You will assist people enrolling in benefits during annual enrollment periods. As a Benefits Administration Services Associate II you will use your problem-solving skills to help respond to questions and make recommendations to customers. The work you will do will make a difference in the lives of many.

About the Role

One of the most important things that most people do is enroll in benefits this position you will be making an impact on those people by assisting them with enrollments. You will contribute by supporting the organization that provides those benefits.

As a Benefits Administration Services Associate II you will be responsible for:

Responding to client specific inquiries through multiple channels including telephone and web correspondence.

Assisting participants with the information needed to make informed decisions

Completing transaction(s) related to the customers inquiry with limited supervision while meeting timeliness and accuracy standards

Explaining the appropriate participant forms and provides guidance on completion

Completing follow up and call backs in a timely manner and escalate as appropriate

Gathering information to keep customer profiles and accounts up to date

Providing great customer service.

Requirements

To be successful in this role you will:

Have a High School Diploma or an equivalent level of education

Be able to successfully pass a criminal background check

Demonstrate problem-solving skills

Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship

Working with us

Join a rapidly growing organization that can support your career goals.

Working for you

What you get:

Paid Training

Career Growth Opportunities

Full Benefit Options

Great Work Environment

About Us

Through our dedicated associates Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day.

Join Us

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking Come join us and grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $32760 - $40950.

Requirements:

• Must pass an internet speed test (download equal to or greater than 25 upload equal to or greater than 5 Ping ms equal to or less than 175)

• Must have the ability to connect with an ethernet cable to a modem/router

• Live in one of the following states AL AR AZ CO CT DE FL GA ID IN IA KS KY LA ME MI MS MO NE NV NH NJ NM NC ND OH OK PA RI SC SD TN TX UT VT VA WA WV WI WY

We are currently NOT hiring in the following geographies:
States: AK CA HI MA IL MT & NY
Metro Areas: MN Minneapolis IL Chicago NY New York City OR - Portland MD - Montgomery County WA - Seattle Washington DC