Construction Project Manager

The Project Manager is responsible for managing awarded tapping projects from internal handoff through closeout ensuring safe execution schedule performance documentation accuracy and financial outcomes.

This role is accountable for maintaining and strengthening client relationships through consistent communication responsiveness and reliable delivery. It includes business development support through relationship stewardship opportunity identification and collaboration with estimating/sales on repeat work and expansion opportunities.

The Project Manager bridges Project Coordination (administrative execution) and Operations (field leadership) ensuring alignment across people process and performance.

Project Execution and Financial Performance
Manage assigned projects from award through completion including scope review planning execution oversight and closeout.
Review contract documents scope exclusions assumptions schedule requirements and internal budget setup prior to mobilization.
Lead internal kickoff meetings to align Operations Project Coordination Safety and Accounting on job requirements.
Monitor job cost performance labor productivity equipment utilization subcontractor/vendor coordination and material readiness.
Identify project risks early and drive mitigation plans in coordination with the Operations Manager.
Participate in WIP reviews and provide timely accurate forecasting cost-to-complete updates and status reporting.
Lead change management: identify scope changes document impacts support pricing/backup documentation and drive timely submission and resolution of change orders (in coordination with leadership as required).
Support billing readiness by ensuring required documentation is complete accurate and timely.

Client Interface Relationship Management and Business Development Support
Serve as the primary point of contact for clients and stakeholders (e.g. municipalities public works water/wastewater agencies engineers general contractors) throughout execution.
Establish and maintain a consistent communication cadence with clients including status updates schedule coordination and issue resolution.
Conduct client kickoff meetings progress check-ins and post-job debriefs to reinforce confidence confirm satisfaction and capture lessons learned.
Proactively manage client concerns respond promptly and coordinate internal resources to resolve issues while protecting safety schedule and margin.
Build trusted working relationships that support long-term account retention and repeat work.
Identify potential future work opportunities (e.g. upcoming projects system needs expansions emergency response planning master service needs) through ongoing client interactions and communicate qualified opportunities to Sales/Estimating leadership.
Support relationship-based growth activities such as coordinating job walks pre-scope conversations and client education sessions (e.g. lunch-and-learn style support) in partnership with Sales/Leadership.
Maintain accurate client interaction notes and opportunity visibility in company systems/tools as applicable.
Support growth by delivering an excellent client experience strengthening relationships and ensuring internal handoffs of identified opportunities.

Coordination with Operations and Project Coordination
Partner with the Operations Manager to coordinate schedules crew needs equipment planning and execution sequencing.
Coordinate with Project Coordinators to ensure job setup permits/submittals (as applicable) documentation and records management align with project requirements.
Ensure internal documentation standards are followed (daily reports photos field notes change documentation client correspondence closeout records).
Provide clear direction and priorities to Project Coordinators on project-specific administrative tasks (without direct personnel management unless assigned).

Safety Compliance and Quality Support
Reinforce safety expectations by coordinating with Safety leadership and Operations to ensure compliance with company standards and regulatory requirements.
Support incident/near-miss communication documentation and follow-up actions when required.
Promote quality execution by ensuring scope clarity documentation discipline and timely resolution of field/client issues.
Perform other duties as assigned or as described.

Supervisory Responsibilities
This position does not directly supervise field technicians.
May provide functional direction to Project Coordinators on assigned project deliverables.

Required Qualifications
Minimum five (5) years of relevant experience in construction project management specialty subcontracting project delivery utilities-related operations coordination or similar.
Demonstrated experience managing client communication and expectations in a project execution environment.
Working knowledge of job costing change management and documentation practices.
Strong written and verbal communication skills with the ability to communicate professionally with clients field leadership and internal teams.
Proficiency with Microsoft Office (Outlook Excel Word) and the ability to learn company-specific systems.
Valid drivers license and ability to travel to jobsites and client locations.

Preferred Qualifications
Experience supporting municipal/agency clients water/wastewater stakeholders or regulated jobsite environments.
Familiarity with project management tools/software (ERP CRM scheduling document management).
Prior experience supporting contract reviews billing documentation and/or estimating coordination.

Knowledge Skills and Abilities
Ability to manage multiple priorities and deadlines in a dynamic operations environment.
Ability to exercise independent judgment and make sound decisions under pressure.
Strong organizational skills follow-through and documentation discipline.
Strong conflict resolution and service recovery skills with a calm professional approach.
Ability to collaborate cross-functionally while maintaining clear accountability.


Work Environment
Combination of office/remote administrative work and active jobsite/client site visits.
Jobsite environments may include uneven terrain changing weather conditions noise dust and proximity to heavy equipment and ongoing construction activities.
Required to follow all company safety policies and wear required PPE when visiting jobsites.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation:

Ability to work at a computer for extended periods including repetitive hand/wrist motion (keyboard/mouse use).
Ability to communicate effectively in person and by phone including in noisy environments.
Ability to stand walk and navigate active jobsites with uneven surfaces and steps.
Ability to occasionally bend kneel crouch climb stairs/ladders (as required for site access) and reach.
Ability to occasionally lift and/or carry items such as plans equipment cases or supplies (generally up to 25 pounds).
Ability to drive to jobsites and client locations.

Job Description Disclaimer
This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties responsibilities or qualifications. The Company reserves the right to modify add remove or assign duties and to revise this job description at any time with or without notice consistent with applicable law.

The Company will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable federal state and local laws.

Equal Employment Opportunity Statement
The Company is an Equal Opportunity Employer and does not discriminate on the basis of race color religion sex (including pregnancy childbirth breastfeeding and related medical conditions) gender gender identity gender expression sexual orientation marital status national origin ancestry age disability medical condition genetic information military or veteran status or any other status protected by applicable federal state or local law.