Please click here to apply through our internal career site Find Jobs - Elekta.
We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
We dont just build technology. We build hope.
Here at Elekta you will make a difference. Our mission is to improve patients lives by working together with our customers. We believe in taking an open and proactive approach in our practices enabling us to build strong partnerships and meet evolving patient needs no matter where they are in the world. We dont just build technology; we build hope.
Elektas Global Business Service Center is a Team based in Warsaw that provides recommendation of global best practices and ensures that improvement initiatives are delivered globally in consistent and quality-based way through standard processes and competent staff. Continuously since 2016 with our expertise and deep dive into root-causes of every issue we may encounter we support areas of Finance QA&RA documents control Logistics IT and Service Operation.
What Youll Do at Elekta
The Service Operations Specialist with French is a part of the Service Operations department at Elekta Business Services that is responsible for providing support to service structures in the organization. The function reports to an EBS Team Leader.
Your role will include ( but not limited to):
Responsibilities:
Issuing Service Invoices
Handling Service Contracts in CLM
Creating Service Sales Opportunities and Quotes in CLM
Resolving Customer billing queries
Issuing Purchase Orders for external Suppliers
Distributing Field Change Orders to Customers
Follow-up calls with Customer Survey
Support in Cash Collection
Providing high-quality sustainable support to Service organization
Performing other activities commissioned by Team Leader or Director associated with the development of business and/or Service Operations department.
The right stuff
The Service Operations Specialist with French will play an active role in representing the groups vision andmission while supporting the goals of the overall business. We are looking for a high-caliber candidate who will have the following skills:
Strong communication (verbal and written) and interpersonal skills.
Ability to work in complex multi-functional international environment.
Drive for problem-solving and multitasking.
What You Bring
MA or BA in economy or linguistic
Minimum 2 years of experience in customer service/ sales service support roles
English - advanced level (English speaking environment)
French - advanced level
Proficiency in MS Office
Working knowledge of CLM (Service Max) will be an asset
Ability to effectively communicate with internal and external stakeholders
Sense of ownership and responsibility for own and team results to achieve target KPIs
Ability to shorten and simplify a way of work
What youll get:
In this role you will work for a higher purpose; hope for everyone dealing with cancer and for everyone regardless of where in the world to have access to the best cancer addition to this Elekta offers a range of benefits.
Private Medical Insurancein Medicover
PensionPlan PPE
Benefits portal by MultiKafeteria
Training programme
Hybrid work option (you are required to work on location at least 4 days/week)
Bonus Scheme Policy
Flexible working hours
Life Assurance
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and résumé in English via the Apply button. Please note that we do not accept applications by e-mail.
We are an equal opportunity employer.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity genetic information national origin disability veteran status or any other protected characteristic.
About Elekta
As a leader in precision radiation therapy Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve prolong and save the lives of people with cancer and brain disorders.
More than 6000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable outcome-driven and cost-efficient solutions to meet evolving patient needs improve lives and bring hope to everyone dealing with cancer. To us its personal and our global team of 4700 employees combine passion science and imagination to profoundly change cancer care. We dont just build technology we build hope.
Elekta is headquartered in Stockholm Sweden with presence in more than 120 countries and listed on Nasdaq Stockholm. For more information visit or follow @Elekta on Twitter and on LinkedIn.
Required Experience:
IC
Helping clinicians treat cancer & brain disorders through precision radiation medicine. Our radiotherapy treatments target the tumour & protect the patient.