NDIS Finance & Claims Officer

Newcastle - Australia

Monthly Salary: $ 41 - 41

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you an organised detail-focused and output driven finance professional who wants your work to make a real difference

Join Firstchance a highly respected early childhood and disability support organisation and play a key role supporting children and families across our community.

We are seeking a NDIS Finance & Claims Officer to manage Service Agreements and the endtoend NDIS claims process as part of our friendly and collaborative Finance Team.

Why Youll Love Working at Firstchance

Hybrid work model once trained enjoy the balance of working at home and in office

Laptop provided for maximum flexibility and ease when working remotely

Salary packaging to increase your takehome pay

Supportive team culture with ongoing development opportunities

Work/life balance with flexible fulltime arrangements

A role with purpose your attention to detail helps families access essential supports

At Firstchance youre never just a number youre part of a team committed to respect inclusion integrity and supporting children to thrive.

About the Role

The core purpose of this role is to ensure families receive seamless access to NDIS-funded supports by:

1. Creating and maintaining accurate Service Agreements

costing NDIS plans
entering and maintaining agreements in our CRM
preparing and issuing Service Agreements for parent/carer approval
updating plans as budgets or circumstances change

2. Managing the endtoend NDIS claims process

preparing and reviewing Consultant Hours and activity reports
completing preclaim audits
submitting claims through our CRM and the NDIS Portal
following up errors discrepancies and budget issues
working closely with program staff to ensure data accuracy

This role is essential to ensuring the financial sustainability of services that support children and families every day.

Youll Be Great In This Role If You Have

Experience working with NDIS claims client management systems or similar funded service claiming
Strong skills in Excel and confidence using multiple software systems
Excellent attention to detail and accuracy
The ability to analyse information problem-solve and reconcile issues
Clear and friendly communication skills
A Working with Children Check & NDIS Worker Check (or ability to obtain)

Desirable: experience with Xero Echidna (CRM used by Firstchance) or disability/community sector finance.

Why Firstchance

Were a committed values-driven organisation with a child-safe culture and a strong reputation across the Hunter region. When you join our team you are supported trusted and encouraged to grow.

Closing Date:

Applications close Sunday 2nd March 2026 at 11:59pm. Shortlisting may begin earlier so early applications are encouraged.

Ready to Apply

To be consider for this role you will need to submit your resume and a short cover letter outlining your relevant experience.

For further information about this role including an information package and position description please visit: youre looking for a flexible meaningful role in an organisation that truly values its people wed love to hear from you.

Questions

Contact Nicole Doncovski Manager Organisational Development at Firstchance on or email

Required Experience:

Junior IC

Are you an organised detail-focused and output driven finance professional who wants your work to make a real differenceJoin Firstchance a highly respected early childhood and disability support organisation and play a key role supporting children and families across our community.We are seeking a N...