Claims Advisor Common Law
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Claims Advisor - Common Law
Job No: 678929
Sydney - Inner Suburbs & CBD Sydney - Outer Suburbs Central Coast Newcastle
Permanent Full Time
Insurance
Pay Band 3
CTP Claims Advisor Common Law Team
We currently have exciting opportunities for CTP Claims Advisors to join our Common Law Team. This is a busy varied and rewarding role where youll play a critical part in supporting injured customers while managing complex claims endtoend.
Youll be responsible for your own portfolio of claims working from inception through to resolution. This includes investigating liability analysing medical and rehabilitation information assessing claim value and negotiating settlements.
This role is wellsuited to candidates with experience in CTP or personal injury claims as well as recent law graduates or legal professionals looking to build a longterm career in insurance and personal injury.
What Youll Do
In this role you will:
- Manage and negotiate a portfolio of Common Law CTP claims from lodgement through to settlement
- Communicate with solicitors and direct claimants via phone written correspondence settlement conferences and hearings
- Obtain review and analyse medical financial investigative and rehabilitation information to accurately assess claims
- Ensure all legislative and regulatory timeframes are met in line with NSW legislation
- Develop and apply appropriate strategies to resolve claims efficiently and costeffectively
- Facilitate early access to rehabilitation services to support optimal recovery outcomes for injured claimants
- Negotiate settlements in accordance with legislative regulatory and procedural requirements
- Deliver a high level of customer service to injured claimants employers and regulatory bodies through timely responses and quality decisionmaking
What Youll Bring
Were looking for someone who brings both technical capability and a peoplefocused approach:
- Experience handling CTP or personal injury claims or a legal background (preferred)
- Tertiary qualifications in Law Insurance or Allied Health (advantageous)
- Strong analytical technical and problemsolving skills
- High attention to detail and sound judgement
- A proactive energetic and collaborative mindset
- Excellent verbal communication skills with the ability to build rapport explain complex information clearly and negotiate effectively
- Strong written and administrative skills with the ability to manage multiple claims within legislative constraints
- A strong sense of integrity and professionalism in all aspects of claims handling
- A positive attitude and willingness to contribute to continuous improvement and change
What We Can Offer You
At Suncorp were committed to supporting empowering and rewarding our people. Benefits include:
- Salary range: $85000 $110000 (inclusive of 12% super) performancebased incentives
- Employee discounts & rewards with over 400 leading retailers including Myer David Jones Coles Woolworths and discounts across Suncorp brands such as AAMI Shannons Apia and GIO
- Study support for eligible employees to continue developing their qualifications while working
- Parental leave: 20 weeks paid leave for primary carers
- Wellbeing & financial benefits including discounts on health insurance and gym memberships
Please note: benefits may vary depending on role level and location.
Why This Role Matters
This role enhances our ability to progress motor claims effectively and reduce complaints by providing focused proactive support. Youll complement existing teams and contribute to a broader uplift in service quality with impact visible to senior leadership.
Take the next step in your Suncorp career apply now and help us deliver better outcomes for our customers.
If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Standard Time
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