Payroll Assistant, Bell Canada
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Req Id:428196
Connection is everything. It drives us to innovate explore and stay close to what matters to us most. At Bell were building a more connected future through world-class networks AI-powered solutions and digital experiences that elevate how people live work and play every day.
We believe in empowering people. Thats why we equip our teams with cutting-edge technology AI tools and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact If youre inspired by innovation that advances how people connect and transforms whats possible you belong on #TeamBell.
Be at the centre of Bells transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively such as Corporate Security & Responsibility Corporate Communications Human Resources Procurement Strategic Business Transformation and Real Estate. Youll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.
At Bell your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.
Company Name: Bell Canada
Job Profile: 412
Salary Group: 13
Workplace Address: 1 Alexander-Graham-Bell Verdun (QC)
Employment Status: Permanent Full-Time
Number of Positions: 2
Application Deadline: February 21 2026
Contact Name: Nabil Stambouli
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IMPORTANT:
Please note that surplus or potentially surplus employees (with an active 912M) will be given priority consideration for this position. However if the position is not filled all other applications will be reviewed
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Hiring Department Name and Description
The HR Services group provides quality support to all Bell Canada employees and its subsidiaries. These services include payroll administration HR-related transactions management of unionized staff transfers and eligibility for the employee discount program.
Job Duties / Accountabilities
The Payroll Assistant Support Centre is responsible for delivering excellent customer service while responding to various payroll-related inquiries and redirecting clients when necessary.
They also ensure that the advice and recommendations provided contribute positively to payroll processing efficiency.
Key responsibilities include but are not limited to:
- Receiving and resolving payroll-related requests from employees and managers via various channels (email online chat or incoming calls)
- Redirecting requests to the appropriate services or departments when needed
- Performing analyses that may sometimes be complex
- Understanding payroll processing and validation timelines
- Explaining tax slips while complying with laws government requirements and collective agreements
- Responding accurately and with integrity to questions about employee compensation
- Taking necessary actions to avoid generating additional losses
- Completing declarations submitted to various government agencies
- Accurately filling out various documents and performing necessary follow-ups
- Ensuring compliance with legal and regulatory requirements
- Understanding and coordinating compensation details
- Clearly and efficiently explaining the various components of payroll for Bell employees and subsidiaries
- Analyzing various reports and making necessary corrections
- Understanding and being able to calculate gross to net salary vacation pay etc.
- Maintaining employee satisfaction and trust
- Analyzing and processing requests from various internal and external sources and justifying discrepancies while respecting service agreements
- Producing specific reports tax slips and related documents for active employees those on sick leave and retirees using various applications
- Interpreting and ensuring compliance with collective agreements and government laws
- Resolving frontline complaints and unusual or complex situations
- Negotiating reimbursement agreements with employees who received overpayments
Essential Qualifications / Competencies
- Knowledge of payroll compliance legislation
- General payroll knowledge (understanding and ability to explain various payroll laws pay stubs tax slips etc.)
- Experience working in a customer service environment
- Advanced proficiency in French and English with no restrictions as we serve all of Canada
- Strong organizational planning priority management and time management skills
- Demonstrated integrity confidentiality and professionalism
- Recognized ability to work independently and as part of a team as needed
- Excellent interpersonal and collaborative skills
- Ability to work under pressure and meet tight deadlines
- High attention to detail to ensure accuracy of information for clients
- Ability to identify obstacles take appropriate actions show initiative and judgment and propose process improvement solutions
- Ability to work and adapt in a changing environment
- High attention to detail to ensure accuracy of information for clients
- Ability to identify obstacles take appropriate actions show initiative and judgment and propose process improvement solutions
- Ability to work and adapt in a changing environment
Preferred Qualifications / Competencies
- Minimum of one year of work experience in a high-volume call center environment
- Completion or near completion of training or equivalent from the Canadian Payroll Association (CPA)
- Experience in time management (time administrator in SAP)
- Intermediate proficiency in MS Excel (VLOOKUP pivot tables)
- Intermediate proficiency in MS Word
- Knowledge of SAP / ADP-Workforce Now / Dayforce
Working Conditions
- Available schedule: 7.5 hours between 7:30 a.m. and 5:00 p.m.
- Occasional overtime may be required
- Possibility of remote work
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Union
Job Status:Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Remote
Application Deadline: 02/21/2026
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback formor visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: Canada QC Montreal
Bell one of Canadas Top 100 Employers.
Required Experience:
Junior IC
Key Skills
- Data Entry
- Paychex
- QuickBooks
- Accounting
- 10 Key Calculator
- Paylocity
- Microsoft Excel
- Payroll
- ADP
- Administrative Experience
- Human Resources
- Bookkeeping
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
