Training Specialist

Requisition ID: 249407

Employee Referral Program Potential Reward:$0.00

We are committed to investing in our employees and helping you continue your career at ScotiaGBS

Purpose

The Training Specialist is responsible for supporting the management of resources and the administration of training in alignment with the Global Wholesale Operations (GWO) strategy and the banks existing policies.

Accountabilities

Act as a spokesperson for a customer-focused culture aiming to strengthen client relationships and leverage the Banks overall relationships systems and knowledge.
Lead specific general and mandatory training sessions within Global Wholesale Operations.
Review training materials organize training activities when required and ensure their proper execution.
Work closely with the Global Wholesale Operations team(s) to ensure appropriate training is delivered to staff who require it regarding new initiatives processes and strategies.
Conduct follow-ups prepare reports and keep employee training records up to date.
Ensure consistent training aligned with performance needs.
Propose internal activities to promote improvement of the work environment and staff integration as well as social or community service activities for employees.
Propose new ways of working and adapt training programs (materials methodology and resources) to meet current operational needs or company policies.
Understand how the Banks risk appetite and risk culture should be considered in daily activities and decision-making.
Execute effective and efficient operations within their respective areas in accordance with Scotiabanks values Code of Conduct and Global Sales Principles while ensuring suitability compliance and effectiveness of daily business controls to meet obligations related to operational risk regulatory compliance risk anti-money laundering and terrorist financing risk and conduct risk.
Promote a high-performance environment and contribute to an inclusive workplace.

Education / Experience / Other Information

Strong knowledge of all Capital Markets and financial services products and services.
Preferably experience in training and resource management within similar environments.
Preferably knowledge of security settlements lending services loans and asset servicing
Knowledge of e-learning content and material design.
Strong organizational and motivational skills with the ability to prioritize and handle a variety of tasks and complex situations in daily work.
Excellent communication skills (both verbal and written).
Coaching skills: we must be able to guide employees toward solutions in their areas of opportunity.
Proficiency in Microsoft applications (Word Excel PowerPoint Outlook).
Bilingual: Spanish (English B2).

Working Conditions

Works in a standard office environment; overtime work is a frequent practice.

Location(s): Colombia : Bogota : Bogota

Scotia GBS is a Scotiabank Group company located in Bogota Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive positive work environment and competitive benefits.

At ScotiaGBS we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however only those candidates who are selected for an interview will be contacted.