People Operations & Payroll Senior Specialist

We dont think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional.

Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. Were building a digital services aggregator platform with a strong telco foundation and a profitable growth strategy that empowers users to drive their own experiencesubscribe once source from many and only pay for what you actually use.

Since being founded in 2021 weve acquired Virgin Mobile MEA Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile Colombia KSA Kuwait Mexico Oman Pakistan and UAE.

To disrupt for good takes a rebellious spirit a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity and together we disrupt the way we and others thinking about our lives for good.

Do you want to exchange ideas learn from each other and leave your mark on our journey This is the place for you.

Role Purpose:

Why this role matters: As a People Operations & Payroll Senior Specialist you play a critical role in ensuring the accuracy compliance and efficiency of payroll and core HR operations across Colombia and Mexico. This role solves the challenge of maintaining seamless people processes in multicountry environments while minimizing legal and operational risk. Your work directly supports the People & Culture team and enhances the overall employee experience enabling the organization to operate efficiently and scale sustainably.

What success looks like:

Successfully lead endtoend payroll execution for Colombia and provide reliable payroll support for Mexico ensuring full compliance with local labor laws.

Standardize and improve HR operational processes contributing to consistent and efficient People Operations across both markets.

Strengthen data accuracy and documentation quality in HR systems and digital employee files reducing errors and compliance risks.

Why this is for you: If you enjoy solving complex payroll and HR operations challenges in multicountry environments and thrive on ensuring accuracy compliance and process improvement this role is for you. Were looking for someone ready to take ownership of People Operations and make a measurable impact from day one.

Key Responsibilities

In this role you will:

Lead payroll processing for Colombia and support payrollrelated activities for Mexico ensuring accuracy compliance and proper documentation.

Manage employee contract administration including new hires employment changes disciplinary actions and terminations in line with internal policies and local labor laws.

Drive HR operational excellence by executing maintaining and improving core HR processes and systems across both countries.

Collaborate with external vendors and internal stakeholders to ensure accurate and timely compensation and benefits administration.

Ensure full compliance with legal regulatory and internal HR requirements supporting labor legal processes and minimizing operational risk.

Maintain fully digitalized employee records and HR systems ensuring data accuracy and confidentiality.

Prepare HR operational reports and metrics to support management decisionmaking.

Qualifications & Attributes

Were seeking someone who embodies the following:

Education: Bachelors degree in Human Resources Business Administration or a related field.

Experience:

5 years of experience in People Operations HR Operations Payroll or a closely related role.

Proven handson experience managing payroll and HR processes in regulated environments (Colombia).

Technical Skills:

o Strong knowledge of payroll processing and employment laws (preferably Colombia; Mexico is a plus).

o Experience working with SAP SuccessFactors including:

o Employee Central (EC)

o Employee Central Payroll (ECP)

o High attention to detail and accuracy in managing HR data and documentation.

o Advanced skills in HR administration reporting and record management.

o English proficiency at B2 level

Unique Attributes:

o Thrives in detailoriented compliancedriven environments where accuracy is critical.

o Possesses a high level of discretion integrity and ability to handle sensitive information confidentially.

o Demonstrates a proactive processimprovement mindset with the ability to work independently and prioritize competing tasks.

o Excels in structured HR operational frameworks and digital HR systems.

Additional Resources

Learn more about Beyond ONE by exploring the following:

• Beyond ONE Values
• Beyond ONE LinkedIn Page
• How Values Build Belonging by our Group Chief People Officer

Our Hiring Process

Heres what you can expect during the interview process:

1. Recruiter Chat: A conversation to understand your background ambitions and expectations.

2. Hiring Manager Interview: A deep dive into the role your experience and how you could add value to our team.

3. Feedback Loop: Depending on the role youll meet with key stakeholders across the organization to get a 360 view of the role.

4. Leadership Interview: For senior roles expect a conversation with our leadership or CEO to align on vision and cultural fit.

Our Commitment to Feedback

At Beyond ONE we are dedicated to offering clear and constructive feedback throughout the interview process. If you reach the interview stage but arent selected we will provide feedback to help you understand what our team appreciated in your application and where we identified gaps. We believe offering thoughtful feedback is essential for building trust and fostering long-term relationships even with candidates we may not hire.

Our Compensation Approach

Our compensation reflects our commitment to fairness performance and regional competitiveness. With market-aligned salaries and tailored benefits across our locations we aim to support your well-being and professional growth. Your Recruiter will share more details during the interview process.

What we offer:

• Rapid learning opportunities - we enable learning through flexible career paths exposure to challenging & meaningful work that will help build and strengthen your expertise.
• Hybrid work environment - flexibility to work from home 2 days a week in our UAE & Pakistan offices.
• Healthcare and other local benefits offered in market.

By submitting your application you acknowledge and consent to the use of Greenhouse & BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information please contact us at