Launch Your Technology Career at Fidelity Investments
Are you ready to start your technology career with Fidelity Investments Joinourdynamictechnology team and contribute to projects that make a real impact. As a full-time associate you will work on innovative initiatives gain hands-on experience and collaborate with industry experts all while building a foundation for a successful career in tech.
THEROLE
As an early career technologist you will have the opportunity to work on high impact projects such as:
Contact Center Routing Rules Analysis:
Help untangle 20Krouting rules that steer phone email and chat to the right associates as we build a rulesintelligence layeras part of our next generationContact Center.Youllcatalog current rules design a simplification framework and proposal and prototype an AI data model to translate rules to the next platform.Youllget handson with AmazonMemoryDB OpenSearch and Bedrock and drive measurable impact by cutting rule volume accelerating businesschangesand improving customer experience.
THE SKILLS YOU BRING
Degree inInformation SystemsAnalyticsor related field
Strongsystemanalysiscapabilitiesandproblem-solvingskills
Familiarity withXML development
AI/MLmindsetand willingness to learn emerging technologies
WHY FIDELITY
Contribute to projects thatenable critical technology transformation.
Work alongside experienced professionals who will guide your development.
Gain hands-on experience insystem analysis automation and enterprise-scale technology solutions.
Builda strong foundationfor long-term success in Fidelitys technology organization
Note: Theroledoesnotoffer visa sponsorship
Most roles at Fidelity are Hybrid requiring associates to work onsite every other week (all business days M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Required Experience:
IC
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