Senior Application Engineer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Black Duck Software Inc. helps organizations build secure high-quality software minimizing risks while maximizing speed and productivity. Black Duck a recognized pioneer in application security provides SAST SCA and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code open source components and application behavior. With a combination of industry-leading tools services and expertise only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
Are you a passionate engineer who thrives on solvingreal-world engineering challenges Do you enjoy diving deep into complex systems debugging intricate issues and helping top-tier developers build secure high-quality software
This is not a traditional support role as our Application Engineers are problem solvers trusted advisors and technical experts. Youll work directly with some of the worlds best engineering teams helping them resolve sophisticated issues in their development environments using your programming and systems knowledge.
What Youll Do
As a Sr. Applications Engineer youll be a key member of our Technical Support team acting as a trusted advisor to our strategic customers. Youll use your programming skills to analyze debug and resolve complex issues - not just answer tickets Work closely with Customers R&D product teams and senior engineers to drive solutions and improve our products.
Your responsibilities will include:
- Act as a Strategic DevSecOps Technical Advisor : Engage deeply with enterprise customers to understand their architectures development pipelines and security goals. Architect guide and optimize Black Duck integrations across CI/CD environments using tools such as Jenkins GitHub Actions Kubernetes Docker Helm and Terraform.
- Troubleshoot Complex DevSecOps Workflows :Analyze and resolve sophisticated issues across containerized systems Linux environments SQL platforms and cloudnative infrastructures. Provide rootcause investigations that strengthen system reliability and enhance vulnerability management processes.
- Drive Technical Collaboration with Product & Engineering :Work closely with R&D product managers and engineering teams to validate behaviors escalate critical findings and influence product improvements. Convert customer challenges into actionable enhancements that shape the future capabilities of Black Duck.
- Deliver Expert Guidance on Secure SDLC Practices :Provide customers with proactive technical recommendations best practices and architectural guidance on open-source risk management DevSecOps maturity and secure development lifecycle adoption.
- Enable Successful Enterprise Deployments :Lead technical onboarding integration reviews and solution design discussions to ensure customers implement scalable secure and efficient DevSecOps workflows powered by Black Duck.
- Night shift (9:30 PM - 6:30 AM IST) aligned with PST hours. Weekend rotational support required with compensatory weekday offs.
What We Are Seeking
Must-Haves:
- Bachelors degree in Computer Science Engineering or a related field.
- Excellent communication skills - both written and verbal.
- Experience with 3 or more of the following
- Troubleshooting complex applications
- Container Orchestration tools Docker Swarm & Kubernetes
- Web application servers particularly Tomcat
- Databases SQL
- Jenkins TeamCity or other CI/CD tools Git Terraform.
- Ability to read and debug code in one or more of the following: C/C C# Objective-C Java.
- Solid understanding of Unix/Linux systems and scripting.
Preferred Skills & Experience (Nice to have)
- 3 years of experience in technical support.
- Familiarity with cloud platforms (AWS GCP Azure)
- Open Source Software
- Knowledge of relational databases (MySQL PostgreSQL Oracle SQL Server) or search services (e.g. JVM memory analysis CPU utilization).
- Exposure to application security tools such as Coverity Black Duck Seeker Fortify Checkmarx etc.
- Understanding of open source licenses and application security best practices.
Work Schedule:
- Primary shift: 9:30 PM IST to 6:30 AM IST (aligned with PST business hours)
- Weekend support: Rotational shifts required
- Shift 1: 6:00 AM - 2:00 PM IST
- Shift 2: 2:00 PM - 10:00 PM IST
- Shift 3: 10:00 PM - 6:00 AM IST
- Weekly offs: Compensatory weekday offs provided in lieu of weekend work
Black Duck considers all applicants for employment without regard to race color religion sex gender preference national origin age disability or status as a Covered Veteran in accordance with federal addition Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Required Experience:
Senior IC
Key Skills
- Continuous Integration
- SQL
- .NET
- Debugging
- C/C++
- Go
- Root cause Analysis
- ASP.NET
- C#
- Application Development
- JavaScript
- Teradata
About Company
Build high-quality, secure software with application security testing tools and services from Black Duck. We are a Gartner Magic Quadrant Leader in AppSec.
