Zuora Administrator
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.
In this role you will be the primary internal system admin and support contact for Zuora Billing and will bring a solid understanding of Zuora applications as well as experience with integrating Zuora applications with other systems. You will collaborate with Product managers Zuora internal technical resources and Zuora support to drive optimal solutions and best practices.
A day in the life (Responsibilities)
- Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing
- Provide front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose isolate and resolve issues
- Design implement and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team
- Serve as internal SME and provide guidance on best practices using domain knowledge and prior experience
- Drive optimal solutions and demonstrate proactive initiative by identifying potential areas of improvement and proposing projects aimed at optimizing business operations
- Maintain proper system access for user roles ensuring compliance with the segregation of duties
- Responsible for the change management and release process of Zuora Billing
- Maintain up-to-date knowledge of system functionality customization and integration
What youll need to thrive (Requirements)
- 3 years of experience with Zuora Billing administration and configuration including 3rd party integrations in complex environments
- Experience supporting Zuora Billing modules: Customers Product Catalog Subscriptions Billing & Invoicing Payments and Taxes
- Experience working in Zuora Billing administration: User access HTML/PDF templates ZOQL Zuora API Custom fields Notifications/email templates data interface integrations Workflows and Reports
- Knowledge of the full billing cycle including Invoicing Invoice Templates Payment and Payment Gateway configuration. Revenue Recognition Financial Reporting and integration into the ERP system
- Understand Payment Gateways Country Specific requirements Refund Chargeback Cancellation and Network Tokenization
- Experience working in Zuora sandbox including deployment across multiple environments
- Ability to work independently with minimal guidance as well as collaboratively with cross-functional teams
What will help you stand out (Nonessential Skills/Nice to Haves)
- Experience with Netsuite ERP
- Zuora Billing Certification
- Experience with Zuora Revenue a plus
- Experience working in Zuora APIs
- Prior experience in a ZBilling implementation
- Experience working with Vertex or similar tax engines
AI at Toast
At Toast one of our company values is that were hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; its a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary our total rewards components include cash compensation (overtime bonus/commissions if eligible) benefits and equity (if eligible).
Key Skills
- Hadoop
- Microsoft Windows Server
- Windows
- Apache
- Linux
- SAN
- Shell Scripting
- System Administration
- Administrative Experience
- Scripting
- Oracle
- Troubleshooting
About Company
Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience.
