System Administrator Contract Melbourne

Melbourne - Australia

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Urgent requirement of System Administrator - Contract - Melbourne

Requirements

Roles Description:

Receive new desktop orders and provide MACI (Move Allocate Change and Install)
services Co-ordination with vendor Coordinate with offshore and onsite tech support team Site Inventory management and maintenance
Assist Stock Room management activities (Allocations Disposals leavers Ticket Mgmt. etc.) Enterprise Mobility (Asset Mgmt. compliance activities Ticket Mgmt. etc)Mailbox Management.
Attend weekly and monthly review meetings with the onsite and offshore team and generate and provide weekly and monthly activity reports.
Coordination with Vendor-related stakeholders.
Attend regular training sessions and learn new technologies as required and conducted by the employer.
Adhere to policies of the Employer. (Ex. Timesheet Mandatory trainings etc.)
Escalate the issues to management or the next level as needed. Provide support for asset disposal services.
Generate and provide weekly monthly activity and other reports. Escalate and coordinate with the remote support team at offshore to get the user issues resolved
Identify and implement best practices service improvements and transformation opportunities and share the same with the global team
Participate in informal team meetings client meetings internal Operations meetings and Quality review meetings.
Flexible to be cross skilled for different roles in OSS.
Extended support off Business hours if applicable.
Implement the corrective preventive action identified.
Co-ordination with the other support groups and Domains.
Discuss management of risks in advance with the Domain Leads
Ensure that the policies and procedures set are adhered to Escalating to higher management whenever required
Report the status to the higher management.
Documentation on knowledge articles.
Other duties may be assigned to meet business needs.
Exposure to ITIL delivery processes (ITIL foundation certificate will be an added advantage)
Excellent experience in installation and troubleshooting MS Office Adobe Acrobat MS Internet Explorer and other standard desktop applications
Very good hands-on experience with service management tools.
Good knowledge and implementation skills on Enterprise desktop security endpoint protection and management
Exposure to mobility support.
Excellent hands-on experience in installation and troubleshooting desktop smart card Installations handling user account issues responsible for providing Remote Access Setup support and responsible for JML setup and process knowledge.
SNOW requests advice for pcaccessories to Users.
Creation administration and resolution of SNOW call incident tickets New Corporate mobile initial setup Other mobile issues (Supported by Shell)
Excellent communication data management and documentation skills are mandatory.
Ability to physically move PCs on the floor and to the desks.
Ability to communicate with the end users and executives (If needed)
Ability to work as a team member with good team spirit. Good understanding of tiered infrastructure

Essential Skills ;

Receive new desktop orders and provide MACI (Move Allocate Change and Install) services
Co-ordination with vendor Co-ordinate with offshore and onsite tech support team Site Inventory management and maintenance
Assist Stock Room management activities (Allocations Disposals leavers Ticket Mgmt. etc.)Enterprise Mobility (Asset Mgmt. compliance activities Ticket Mgmt. etc)Mailbox Management.
Attend weekly and monthly review meetings with the onsite and offshore team and generate and provide weekly and monthly activity reports.
Coordination with Vendor-related stakeholders.
Attend regular training sessions and learn new technologies as required and conducted by the employer.
Adhere to policies of the Employer. ( Ex. Timesheet Mandatory trainings etc.)
Escalate the issues to management or the next level as needed and provide support for asset disposal services

Duration: 06 months and possible extension

Eligibility: Australian/NZ Citizens/PR Holders only

Email:

Required Skills:

System Administrator - Contract - Melbourne

Required Education:

Urgent requirement of System Administrator - Contract - MelbourneRequirementsRoles Description:Receive new desktop orders and provide MACI (Move Allocate Change and Install) services Co-ordination with vendor Coordinate with offshore and onsite tech support team Site Inventory management and mainten...

Urgent requirement of System Administrator - Contract - Melbourne

Requirements

Roles Description:

Receive new desktop orders and provide MACI (Move Allocate Change and Install)
services Co-ordination with vendor Coordinate with offshore and onsite tech support team Site Inventory management and maintenance
Assist Stock Room management activities (Allocations Disposals leavers Ticket Mgmt. etc.) Enterprise Mobility (Asset Mgmt. compliance activities Ticket Mgmt. etc)Mailbox Management.
Attend weekly and monthly review meetings with the onsite and offshore team and generate and provide weekly and monthly activity reports.
Coordination with Vendor-related stakeholders.
Attend regular training sessions and learn new technologies as required and conducted by the employer.
Adhere to policies of the Employer. (Ex. Timesheet Mandatory trainings etc.)
Escalate the issues to management or the next level as needed. Provide support for asset disposal services.
Generate and provide weekly monthly activity and other reports. Escalate and coordinate with the remote support team at offshore to get the user issues resolved
Identify and implement best practices service improvements and transformation opportunities and share the same with the global team
Participate in informal team meetings client meetings internal Operations meetings and Quality review meetings.
Flexible to be cross skilled for different roles in OSS.
Extended support off Business hours if applicable.
Implement the corrective preventive action identified.
Co-ordination with the other support groups and Domains.
Discuss management of risks in advance with the Domain Leads
Ensure that the policies and procedures set are adhered to Escalating to higher management whenever required
Report the status to the higher management.
Documentation on knowledge articles.
Other duties may be assigned to meet business needs.
Exposure to ITIL delivery processes (ITIL foundation certificate will be an added advantage)
Excellent experience in installation and troubleshooting MS Office Adobe Acrobat MS Internet Explorer and other standard desktop applications
Very good hands-on experience with service management tools.
Good knowledge and implementation skills on Enterprise desktop security endpoint protection and management
Exposure to mobility support.
Excellent hands-on experience in installation and troubleshooting desktop smart card Installations handling user account issues responsible for providing Remote Access Setup support and responsible for JML setup and process knowledge.
SNOW requests advice for pcaccessories to Users.
Creation administration and resolution of SNOW call incident tickets New Corporate mobile initial setup Other mobile issues (Supported by Shell)
Excellent communication data management and documentation skills are mandatory.
Ability to physically move PCs on the floor and to the desks.
Ability to communicate with the end users and executives (If needed)
Ability to work as a team member with good team spirit. Good understanding of tiered infrastructure

Essential Skills ;

Receive new desktop orders and provide MACI (Move Allocate Change and Install) services
Co-ordination with vendor Co-ordinate with offshore and onsite tech support team Site Inventory management and maintenance
Assist Stock Room management activities (Allocations Disposals leavers Ticket Mgmt. etc.)Enterprise Mobility (Asset Mgmt. compliance activities Ticket Mgmt. etc)Mailbox Management.
Attend weekly and monthly review meetings with the onsite and offshore team and generate and provide weekly and monthly activity reports.
Coordination with Vendor-related stakeholders.
Attend regular training sessions and learn new technologies as required and conducted by the employer.
Adhere to policies of the Employer. ( Ex. Timesheet Mandatory trainings etc.)
Escalate the issues to management or the next level as needed and provide support for asset disposal services