Job Description
Hybrid: This position requires you to work on-site 3 times a week (Tue to Thu)
What Youll Do (Responsibilities):
Supports Day to Day responsibilities:
- Act with integrity collaborate openly embrace inclusion and take accountability for delivering highquality results.
- Communicate transparently use data to guide decisions continuously improve and stay customerfocused while supporting a culture of safety respect and innovation.
- Make presentations.
- Establish partnerships with key business partners.
- Ability to communicate effectively and influence other organizations without a direct relationship of subordination
Develop the brand building through the customer journey
- Design the accurate and most successful actions for each phase of the customer journey ensuring the execution
- Manage the OnStar brand strategy: content & media strategy and advertising campaigns
- Guarantee the execution of a quarterly PR plan
- Develop and execute GM endo-marketing strategy for employees
- Design and manage the digital marketing strategy for the website SEM and SEO enrichment of key audiences focus on digital sales conversion in the multiple channels
- Brand and Performance KPIs management
- CIB budget control
Design and execute a subscriber relationship management (SRM) plan to increase the brand awareness services familiarity usage and digital sales conversion:
- Improve relationship strategy based on insights from current performance the market and advances in the messaging sector
- Designing and executing SRM campaigns to increase sales
- Coordinate developments and integrations with different vendors
- CRM KPIs management
Support product development and commercial plans:
- Manage the product/services marketing strategy and execute the G2M plans for new services/products (i.e. OnStar Guardian) new Infotainment Apps (i.e. Spotify Amazon etc.) or new connectivity features (i.e. Google Automotive Services)
- Capture global best practices regarding product plans and strategies
- Capture key information from Market research / Customer insights to support product strategy
- Evaluate and execute sponsors events incentive campaigns to achieve specifics business goals
Your Skills & Abilities (Required Qualifications):
- Bachelors degree in Marketing Business Administration or related field.
- Advanced or Fluent English
- Marketing Experience (preferably with CRM and Advertising)
- Advanced Microsoft Office Tools (especially Powerpoint and Excel)
What Can Give You A Competitive Edge (Preference Qualifications)
- Desirable Spanish
- Financial Knowledge and budget management
- Basic Program management and product planning knowledge
Competencies:
- Customer Focus
- Practices Self-Development
- Excellent interpersonal skills and ability to work well with cross-functional teams.
- Demonstrated ability to work well in a collaborative challenging team environment.
- Willingness to ask questions take initiative and be resourceful.
- Outstanding organizational/project management skills and ability to work on multiple projects simultaneously managing deliverables and deadlines.
- Strong written & oral communication skills; ability to present confidently to senior leadership as well as small and large audiences
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week or other frequency dictated by their manager.
The selected candidate will be required to travel on a regular basis (25-50%) for this role.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call us your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.