Operations Excellence Officer
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Process Improvement & Optimization
- Identify process gaps inefficiencies and bottlenecks using data analysis and onground observation.
- Support improvement projects using Lean Kaizen 5S and problemsolving tools.
- Document and refine workflows and SLAs to increase operational reliability.
- Implement costreduction and productivity initiatives across operations (yard warehousing documentation transport etc.).
Standardization & Compliance
- Create update and deploy Standard Operating Procedures (SOPs).
- Conduct regular process audits to ensure adherence to SOPs and compliance standards.
- Monitor and track non-compliances; drive corrective and preventive actions (CAPA).
- Data Analytics & Reporting
- Build and maintain operational dashboards and KPIs (TAT productivity throughput errors delays).
- Analyse daily/weekly/monthly performance to identify trends and root causes.
- Prepare improvement reports and present insights to management.
Digital & Automation Support
- Assist in deployment of digital tools automation systems and workflow platforms.
- Coordinate with IT/Technology teams to test validate and roll out new solutions.
- Train operations staff on system usage and help resolve operational issues.
Quality Safety & Customer Experience
- Monitor service quality issues customer escalations and operational disruptions.
- Support initiatives to improve accuracy turnaround time and service reliability.
- Participate in safety audits 5S implementation and workplace improvement activities.
CrossFunctional Coordination
- Work closely with operations documentation customer service yard and transport teams.
- Support cross-functional workshops and problem-solving sessions.
- Act as a change agent for process discipline and cultural transformation.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Required Experience:
Unclear Seniority
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
