Agile Coach Scrum Master – Organizational Transformation & Continuous Improvement

Job Summary

Synechron is seeking an experienced Agile Coach / Technical Project Manager (TPM) to lead and facilitate agile transformation across teams and organizations. This role involves coaching Scrum teams fostering continuous improvement and supporting organizational change initiatives. You will empower teams to adopt agile and lean practices effectively enhance collaboration and deliver value-driven solutions that support strategic business objectives. Your leadership will promote a culture of transparency accountability and innovation.

Software Requirements

Required:

• Proficiency with agile project management tools such as Jira Confluence (latest versions preferred)

• Fundamental understanding of Scrum Kanban and other agile frameworks and practices

• Experience supporting teams in using Lean and lightweight frameworks

• Strong facilitation coaching and communication skills to support agile ceremonies and stakeholder engagement

Preferred:

• Knowledge of Scaling Agile Frameworks like SAFe LeSS or Spotify model

• Experience with digital collaboration tools (e.g. Miro MURAL) for workshops and planning sessions

• Familiarity with software engineering lifecycle and DevOps practices supporting agile delivery

Overall Responsibilities

• Coach and mentor agile teams Scrum Masters Product Owners and leadership to improve agility and adoption of best practices

• Facilitate agile ceremonies such as sprint planning daily stand-ups reviews and retrospectives

• Identify areas for process improvement and develop strategies to enhance team performance and collaboration

• Support organizational change initiatives to embed agility into established workflows and culture

• Monitor and measure team progress against KPIs SLOs and improvement goals

• Assist teams in resolving impediments and fostering a mindset of continuous improvement

• Enable effective backlog grooming prioritization and release planning activities

• Drive compliance with organizational standards and industry best practices for agile methodologies

• Develop and deliver training workshops and coaching sessions to foster agile maturity

• Collaborate with cross-functional teams to align on delivery priorities and organizational goals

Technical Skills (By Category)

Methodologies & Frameworks (Essential):

• Scrum Kanban and Lean principles for team delivery and process improvement

• Experience implementing scaled agile frameworks (e.g. SAFe LeSS) (preferred)

Tools & Collaboration Platforms:

• Jira Confluence for workflow and documentation management

• Miro MURAL or similar for workshops and visual planning

Project & Portfolio Management:

• Knowledge of Agile planning tools and techniques for managing multiple teams and projects

• Metrics and KPI tracking to evaluate team performance and continuous improvement

Change & Organizational Management:

• Roadmap development stakeholder communication and change management support strategies

Experience Requirements

• 5 years of experience as an Agile Coach Scrum Master or in a similar role supporting agile transformations in enterprise environments

• Proven experience coaching multiple teams on agile best practices in large-scale or complex organizations

• Exposure to advanced agile frameworks and scaling methodologies (preferred)

• Experience working in technology-driven or digital transformation projects is advantageous

• Industry experience in finance banking or regulated sectors is a plus

Day-to-Day Activities

• Conduct agile maturity assessments and develop tailored coaching plans for teams and leaders

• Facilitate agile ceremonies workshops and training sessions

• Support teams in backlog refinement sprint planning and iterative delivery cycles

• Identify and remove organizational impediments impacting delivery velocity and quality

• Measure and report on team health productivity and continuous improvement metrics

• Support change management and organizational culture initiatives to promote agility

• Collaborate with leadership on strategic alignment and scaling agile practices

• Develop communication plans and training materials for ongoing agile education

Qualifications

• Bachelors degree in Computer Science Business or related field (or equivalent experience)

• 5 years supporting agile teams enterprise-wide agility initiatives or digital transformations

• Certifications such as Certified ScrumMaster (CSM) SAFe Program Consultant (SPC) or ICAgile certifications are preferred

• Proven track record in leading agile transformations in large or complex organizational structures

Professional Competencies

• Strong analytical and problem-solving skills for organizational change and process optimization

• Excellent facilitation and communication skills for engaging diverse audiences

• Leadership qualities to inspire and mentor teams and leaders

• Ability to work collaboratively across disciplines and levels of the organization

• Adaptability to evolving organizational needs processes and industry standards

• Innovation mindset focused on fostering agile culture and continuous improvement

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

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