Councillor Support Officer

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council their partners and community have a once-in-a-generation opportunity to shape the Citys future and ensure it is culturally socially environmentally and economically sustainable.

About the role

This position is responsible for providing high-level holistic support to Councillors across administrative advisory executive and project or ward-based functions. The role acts as a key liaison between Councillors Council staff stakeholders and the community ensuring effective communication coordination and governance for all Council-related matters.

On a daily basis you will:.

• Provide high-level administrative and executive support to Councillors including managing correspondence service requests meeting coordination and enquiries.
• Prepare high-quality communications briefings reports and presentations for Councillors Council and Committee meetings.
• Investigate ward issues raised by Councillors and coordinate timely responses across operational areas of Council.
• Manage and support community consultation activities and stakeholder engagement processes.
• Build and maintain productive relationships with internal teams Councillors community members government bodies and external organisations.
• Manage complex and politically sensitive information with confidentiality diplomacy and sound judgement.
• Ensure correspondence advice and actions align with Councils strategic vision policies legislation and governance requirements.

About You
The ideal candidate will be a experienced professional who thrive in a fast-paced highly sensitive and politically complex environment. You bring strong judgement exceptional communication skills and a collaborative approach to supporting senior stakeholders.

You will also bring:

• A minimum of five (5) years relevant experience providing high-level executive or administrative support ideally within local government or a similarly politicised environment.
• Demonstrated experience managing complex correspondence stakeholder relationships and competing priorities under tight deadlines.
• Strong analytical research and problem-solving skills with exceptional attention to detail.
• Proven ability to build effective relationships and communicate across a wide range of stakeholders including Councillors executives staff and members of the public.
• Ability to maintain the strictest confidentiality and manage sensitive information with discretion.
• Must hold a current NSW Drivers Licence.

Whats on offer
We are offering an attractive remuneration from $104610.61 to $115174.86 plus 12% superannuation.

In addition City of Parramatta also offer excellent employee benefits which include:

• A range of flexible work arrangements including hybrid WFH arrangements
• 14 weeks paid parental leave
• Access to Long Service Leave after 5 years
• Central Parramatta location (Public transport at our door discounted parking)
• Significant leave benefits (up to 12 days flexi-time 3 additional leave days at Christmas 15 days sick/personal leave 2 days health and wellbeing leave per year)
• Learning and development opportunities
• Health and Wellbeing programs (Fitness Passport flu shots etc.)

Want to know more

Further information regarding the requirements of this role can be found in the attached Position Description.

Review our Values Flyer which outlines Councils core values and behaviours.

Alternatively for a confidential discussion please contact Bronwyn Pullen on (02)or email .

How to apply

Candidates MUST apply online. Please attach a Cover Letter addressing how you meet the Position Description.

Applications close 9pm Sunday 1 March 2026and will not be accepted through any other medium.

This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.

Inclusion Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills experiences and backgrounds. We invite candidates of all ages people with disability Aboriginal and Torres Strait Islander Peoples women ADF veterans LGBTIQA and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.