EDUCATION Required

Bachelors

Masters degree in public health business administration or related field preferred

EXPERIENCE -

2 - 4 years in Management role

SKILLS Required

Proven experience supervising teams and managing performance.

Demonstrated success in leading performance improvement initiatives within a hospital or clinical environment.

Excellent verbal written and interpersonal communication skills.

Proficiency in MS Office applications (Word Excel Outlook PowerPoint Project Visio).

Ability to manage multiple priorities in a fast-paced high-volume environment.

Strong problem-solving analytical and organizational skills.

Comfortable working independently while collaborating effectively with multidisciplinary teams.

Adaptability to new software tools and hospital systems including Epic.

Behavioral & Leadership Competencies:

Performance Mindset: Demonstrates critical thinking identifies and leads process improvement and drives and influences results for their team. Is adaptable and flexible when facing challenges and opportunities. Engages in strategic thinking and a solutions-oriented mindset and encourages the same from others. Proactively identifies and removes roadblocks. Sets clear expectations and holds team accountable. Doesnt avoid difficult conversations

Communication: Effectively delivers messages verbally and in writing within and across internal teams. Develops presentations that leverage data and technology to convey messaging. Listens actively and empathetically. Cascades information accurately and appropriately.

Collaboration: Builds trusted relationships with colleagues across the organization that enable desired work outcomes. Works collaboratively to resolve issues or conflicts and escalates when appropriate. Invites feedback and provides effective feedback to others. Is open to others ideas and points of view.

Empowerment: Identifies opportunities and takes on new responsibilities. Speaks up and shares ideas creating an environment that encourages the team to do the same. Delegates and provides opportunities for others to learn and grow without micromanaging.

Engagement: Cares about the mission of HSS. Leads meetings and interactions with colleagues and/or patients. Demonstrates excitement for the work. Seeks learning and growth opportunities for themselves and team members. Models leadership behaviors expected of team members. Has a good pulse on overall team engagement escalating when needed.

Adherence to HSS Policies: Respects and holds self and/or others accountable to following HSS Policies and Code of Conduct. (Examples: Time and Attendance Professionalism Safety Privacy and a commitment to providing or supporting service excellence to patients.)