Lead Automation Developer

At the NSW Department of Education we educate and inspire lifelong learners from early childhood through schooling to vocational education and training.

• Ongoing Full-Time opportunity to make impactful transformative service improvement
• Located in Parramatta with flexible working arrangements available
• Salary ranges from $129464 to $142665 p.a. plus superannuation and annual leave loading

About Us

The Intelligent Automation Team within the NSW Department of Education is a mature automation practice that has developed extensive robotic process automation (RPA) capabilities using Blue Prism as its core RPA tool alongside Microsoft Power Platform solutions.The team operates within the Shared Services Directorate which is responsible for transforming how we deliver services to our customers.

We are a group of passionate professionals committed to delivering high-quality services. Our team has a proven track record of successfully developing and implementing RPA solutions that streamline internal processes and enhance service delivery.

About the role

As the Lead Automation Developer you will be responsible for leading a team of high-performing developers to identify build and deliver automated solutions. Working in an agile environment your responsibilities will include:

• Engaging with stakeholders and leading the discovery and delivery of high-quality solutions
• Leading process discovery to identify and assess automation opportunities that improves operational effectiveness
• Ensuring automation solutions are effective and aligned with regulatory requirements and best practices.
• Build automation capability across the Department by guiding stakeholders to support adoption of Intelligent automation.

For further information please click here to view the role description

About you

You are a driven and innovative Lead Automation Developer with proven industry experience delivering intelligent automation solutions. You bring strong technical leadership and architectural expertise across the full automation lifecycle from design through to implementation and quality assurance.

The ideal candidate will demonstrate:

• A minimum of 3 years experience in end-to-end lifecycle implementation of automation technologies including Robotic Process Automation (RPA) tools such as Blue Prism or equivalent tools Low-code platforms Microsoft Power Platform or Cognitive Automation - with expertise in AI and ML technologies (Certifications are a plus)
• Exceptional stakeholder management and presentation skills with the confidence to engage with our Senior Leadership team
• Solid understanding of Blue Prism Infrastructure and Robotic Operating Model (ROM)
• Solid understanding of technology and architecture concepts including OCR AI chatbots virtual agents and human-in-the-loop/attended automation tools
• Strong analytical and problem-solving capabilities.
• Strong logical reasoning and solutions ideation skills

Key Knowledge and Experience

• Knowledge of and commitment to implementing the Departments Aboriginal Education Policy and upholding the Departments Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Tertiary qualifications in IT Computer Science Business or a related discipline and/or demonstrated equivalent professional experience.
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive salary salary sacrificing employers contribution to superannuation and annual leave loading
• Flex Leave entitlements generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing answers to the pre-screening question below:

Question:

Describe a time you achieved stakeholder support where there was resistance to an automation initiative. What was the reason for the resistance how did you approach it and what was the result (max 350 words)

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience insights and alignment with the Departments values and priorities.

Please refer to the Applicants Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education click here for instructions on how to submit your application.

All other applicants please submit your application by clicking Apply Now.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires as long as you remain in a nonchild-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens permanent residents New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens while temporary roles welcome applicants with a visa.

Closing date: Friday 27 February 2025 at 11:59pm.

For role enquiries please contact Neelu Choudhury at and for recruitment process enquiries please contact Jenny Nguyen at

We welcome applications from all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTQIA community veterans refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine please contact the Diversity and Inclusion Team () or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role and who may be considered for a range of similar roles including temporary term or ongoing roles over the next 18 months.