Head of Payment

Strategic Leadership:

• Develop and execute the Embedded Payment strategy to achieve the annual goal for active wallets.
• Lead initiatives to integrate payment services into other Credit Direct products.
• Collaborate with fintechs merchant aggregators and internal teams to create value-driven partnerships and scale adoption.

Product Growth & Innovation:

• Design and implement customer-focused payment features in collaboration with product and tech to drive wallet adoption.
• Oversee the rollout of streamlined payment processes for merchant collections and staff payroll.
• Ensure user-friendly payment solutions with seamless onboarding and transaction experiences.

Channel Development & Cross-Selling:

• Leverage Credit Directs existing customer base and newly onboarded users from lending and investment services to adopt payment offerings.
• Work with the sales team affiliates and growth managers to promote wallet usage among loan and BNPL customers merchant staff and affiliates.
• Collaborate with marketing teams to design targeted campaigns for driving payment service awareness and engagement.

Partnership & Ecosystem Management:

• Build and nurture partnerships with fintechs and merchant platforms to expand wallet reach and transaction volumes.
• In collaboration with marketing create co-branded campaigns and integrations that promote wallet use within partner ecosystems.

Operational Excellence:

• Oversee the deployment and optimization of wallet systems ensuring smooth functionality and reliability.
• Identify and mitigate potential risks related to wallet adoption transactional activity and system integrations.
• Collaborate with technical teams to ensure system updates and robust customer support.

Performance Monitoring & Reporting:

• Track and analyze key metrics including active wallet numbers transaction volumes and retention rates.
• Provide regular updates to the Embedded Finance Lead highlighting progress challenges and opportunities for improvement.

• Bachelors degree in business administration Finance or a related field (MBA or advanced degree is an advantage).
• 8 years of experience in payments digital banking or fintech solutions with leadership roles in wallet and payment product management.
• Proven track record of driving payment service adoption and transaction growth.
• Strong analytical skills and ability to leverage data for decision-making.
• Exceptional communication collaboration and stakeholder management skills.
• Strategic thinker with the ability to execute operational plans effectively.

Why Join Us

At Credit Direct we are building the future of embedded finance with innovative payment solutions that empower customers and merchants. As the Head of Payment you will play a vital role in shaping how our customers transact ensuring simplicity value and seamless experiences.