Senior Store Manager

Crafco Inc. is seeking a Senior Store Manager at our Supply Center in Memphis TN.

Crafco Supply Centers are manufacturing & retail stores that make and sell pavement preservation materials and equipment for crack sealing pothole patching sealcoating and more. The Sr. Store Manager is responsible for overseeing all aspects of a Crafco Supply Center facility including manufacturing and production ensuring sales growth operational efficiency and a superior customer experience. This role requires a hands-on leader who can manage daily operations develop and mentor employees and drive business performance. The Sr. Store Manager collaborates with Operations and Sales leadership to align store-level goals with company objectives while fostering a culture of accountability and excellence. The Sr. Store Manager oversees all personnel and ensures their proper training maintains the facility and equipment used for sales rentals and manufacturing operations ensures the proper flow of information and compliance with regulatory and safety requirements. Responsible for the management of all personnel and effectively supplying warehousing and manufacturing quality products and services on time at the lowest possible cost while maintaining a high level of safety tidiness and good relations with employees vendors and customers.

This position offers a competitive salary and an excellent benefits package including Profit Sharing Matching 401(k) Health Life Dental Vision Short- & Long-Term Disability Holiday Personal & Sick Pay Maternity Leave and more.

Key Responsibilities:

• Lead and manage store operations ensuring efficient workflows inventory accuracy and adherence to Crafco standards.
• Oversight as Store Manger of supply center manufacturing and production operations.
• Develop and mentor employees fostering a high-performance culture and providing training to support career growth.
• Ensure an outstanding customer experience through proactive service relationship building and problem resolution.
• Maintain store merchandising cleanliness and inventory levels to optimize sales and operational efficiency.
• Monitor and analyze store performance metrics taking action to address gaps and opportunities.
• Identify opportunities to drive sales and collaborate with Territory Managers to implement business development strategies
• Partner with corporate leadership to communicate company initiatives policies and procedural changes.
• Ensure compliance with safety loss prevention and regulatory requirements.

Qualifications & Skillset:

• Experience: Minimum of 3 years in retail sales or operations management with supervisory experience. Experience in pavement bridge maintenance or equipment supply industry or related fields such as construction asphalt concrete or chemicals preferred.
• Education: High school diploma or GED required; additional college or technical education is desirable.
• Technical Skills: Proficiency in Microsoft Office and have knowledge with ERP systems.
• Customer Focus: Ability to address customer needs and resolve issues efficiently.
• Communication: Strong verbal and written communication skills to interact with employees vendors and customers.
• Leadership: Hands-on management experience with a focus on team development and performance accountability.
• Regulatory & Industry Knowledge: Knowledge or experience with pavement preservation materials as well as understanding regulations warehousing operations shipping purchasing and health safety and environmental requirements.
• Misc/Other: Able to work occasional overtime or Saturday hours as needed. Ability for local travel if needed.

About Crafco Inc.:

Crafco Inc. has delivered confidence through innovation quality and value to our customers since 1976. Crafco is the worlds leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon Inc. our core values consist of Empowered Service Selfless Leadership Purposeful Growth and Respectful Relationships which provide an excellent work environment for future growth. Learn more about Crafco and Ergon by visiting:

us to see if you can be a part of our TEAM.

Crafco Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid drivers license. Any employment offers are contingent upon a pre-employment drug test background check and MVR..

Required Experience:

Manager