Account Manager (Italy Remote)

Overview

Were seeking a driven results-oriented professional to join us in a dual-impact role that combines strategic new business acquisition with high-touch account expansion. This role is ideal for a proactive hunter-gatherer who thrives on identifying new opportunities while simultaneously nurturing deep value-based relationships across educational institutions.

You will be responsible for the full lifecycle of growthfrom closing new deals to identifying strategic cross-sell opportunities that deepen our impact on teaching learning and academic integrity.

The ideal candidate is passionate about education and technology highly collaborative and capable of working strategically and tactically to deliver measurable results.

Key Responsibilities

• Drive new business growth: Identify qualify and close new opportunities within K12 Higher Education or assessment markets.
• Own the full sales cycle: From prospecting to negotiation and close with disciplined pipeline management forecasting and account planning.
• Build lasting relationships: Engage stakeholders at all levelsfrom teachers to district or institutional executivesto influence decisions and strengthen advocacy.
• Deliver consultative solutions: Understand customer challenges and craft tailored solutions that meet their needs.
• Collaborate cross-functionally: Partner with Product Marketing and internal teams to ensure a seamless client experience and relay market feedback.
• Leverage data and insights: Use CRM usage analytics and market intelligence to prioritize high-impact opportunities and optimize territory strategy.
• Represent the brand: Communicate the companys value proposition effectively through presentations product demos pitches social channels and industry events.
• Maintain accurate reporting: Document sales activity pipeline forecasts and metrics in Salesforce and other systems to inform business strategy.
• Stay informed: Keep up-to-date on industry trends educational legislation and territory-specific opportunities.
• Travel: Up to 25% travel to engage directly with customers nurture partnerships and accelerate sales opportunities.

Qualifications :

• 4 years of quota-carrying experience in SaaS sales with a consistent track record of exceeding targets
• 4 years of experience in Customer Success or Account Management with a history of consistently exceeding retention and expansion targets
• Proven ability to hunt build and close new business across complex buying committees.
• Exceptional storytelling and consultative sales skills connecting customer challenges to product impact inspiring urgency and belief.
• Understanding of the education technology landscape including institutional decision cycles and procurement processes.
• Strong presentation negotiation and relationship-building skills across technical and non-technical audiences.
• Proficiency with and other sales enablement tools.
• Self-starter with a growth mindset resilience and collaborative spirit.

Success Metrics

• Exceeds new business and cross-sell quotas.
• Exceeds retention and expansion targets
• Achieves high win rates and maintains accurate forecasts.
• Demonstrates meaningful pipeline growth and expansion within target accounts.
• Builds customer advocacy through consultative engagement and compelling storytelling.
• Expands institutional reach via new executive-level relationships and partnerships.

Additional Information :

Total Rewards @ Turnitin
At Turnitin we believe Total Rewards go far beyond pay. While salary bonus or commission are important theyre only part of the value you receive in exchange for your work.

Beyond compensation youll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. Youll also thrive in a culture free of politics surrounded by humble inclusive and collaborative teammates.

In addition our extrinsic rewards include generous time off and health and wellness programs that provide choice flexibility and a safety net for lifes challenges. Youll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best all supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
• Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
• Integrity: Integrity is the heartbeat of Turnitinit is the core of our products the way we treat each other and how we work with our customers and vendors.
• Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when its hard.
• One Team: We strive to break down silos collaborate effectively and celebrate each others successes.
• Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off 
• Self-Care Days
• National Holidays*
• 2 Founder Days Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin we recognize its unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If youre willing to learn and unleash your potential alongside us join our team!

Remote Work :

Yes

Employment Type :

Full-time