Assistant Executive Housekeeper

JEN Singapore Tanglin by Shangri-la

We are looking for an Assistant Executive Housekeeper to join our team

As an Assistant Executive Housekeeper we rely on you to

• Maintain and enforce cleanliness standards in guest rooms public areas and back-of-house spaces.

• Conduct regular inspections to ensure quality and service consistency.

• Carry out daily checks of VIP and VVIP rooms to guarantee service excellence.

• Respond promptly to guest requests and complaints ensuring quick resolution.

• Actively seek guest feedback and implement improvements.

• Oversee Lost & Found procedures and maintain accurate records.

• Monitor productivity statistics and highlight achievements or challenges.

• Assist in budget preparation for housekeeping linen and uniforms.

• Handle purchasing stock control and ensure adequate supplies are available.

• Implement cost-saving measures by reducing wastage and breakage.

• Manage staff schedules attendance and leave planning in line with hotel business needs.

• Supervise and lead the housekeeping team with a visible hands-on approach.

• Provide coaching training and performance evaluations to staff.

• Foster teamwork morale and a positive work environment.

• Conduct regular training sessions and induction programs for new staff.

• Identify training needs and work with the Executive Housekeeper to develop annual training plans.

• Ensure staff adhere to grooming hygiene and safety standards.

• Prepare daily weekly and monthly housekeeping reports.

• Participate in fire drills emergency response training and health & safety programs.

• Promote environmental awareness through recycling energy and water conservation.

• Perform ad-hoc duties as assigned

We are looking for someone who:

• Has minimum 35 years of housekeeping experience with at least 12 years in a supervisory or assistant managerial role.

• Has strong knowledge of housekeeping operations cleaning standards chemicals and equipment usage.

• Has strong leadership and communication skills with the ability to motivate and guide a team.

• able to plan organize and coordinate work efficiently in a fast-paced environment.

• Has strong attention to detail with a commitment to maintaining high cleanliness and service standards.